Trainer, Employee Benefits - Grand Rapids, United States - Acrisure

Acrisure

Verified Company

Grand Rapids, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

Title:
Trainer, Employee Benefits

Department:
Acrisure Agency Business Applications

Location:
Remote

About Acrisure

Acrisure is a global Fintech leader that combines the best of humans and high tech to offer multiple financial products and services to millions of businesses and individual clients.

We connect clients to solutions that help them protect and grow what matters, including Insurance, Reinsurance, Cyber Services, Mortgage Origination and more.

Acrisure employs over 17,000 entrepreneurial colleagues in 21 countries and have grown from $38 million to $4.3 billion in revenue in just over ten years.

Our culture is defined by our entrepreneurial spirit and all that comes with it:
innovation, client centricity and an indomitable will to win.

Essential

Responsibilities:

Perform planning and system implementation with consultation to monitor progress with assigned agencies
Assist with developing and reviewing Employee Benefit workflows
Adhere to established workflows and training materials
Deliver remote and/or onsite training courses for introductory and intermediate level users.
Provide timely and detailed responses to agency partners' requests for support and assistance
Assist with special projects for employee benefits as needed
Manage multiple projects at once with detailed plans and due dates
Demonstrate a strong, positive, customer serviceoriented approach with interactions and in training activities
Evaluate results and initiate changes to meet organization objectives
Develop and manage relationships with Agency Partners
Provide manager with regular updates on issues
Help to establish and cultivate relationships with vendors we partner with

This description is not meant to be all-inclusive and may be modified from time to time at the discretion of management.

Requirements:

Advanced knowledge of Applied Epic insurance agency management system software and basic knowledge of other agency management systems
Demonstrated ability to problem solve and anticipate solutions
Experience specializing in employee benefits in an agency setting
Possess strong administrative and computing skills, including Microsoft Office (Word, Excel and Power Point).
Able to prioritize and meet deadlines.
Professional, organized, and strong communicator. Must be able to communicate ideas, concepts, and strategies to all levels of the organization.
Competent with collaboration tools such as WebEx, Zoom or Teams
Able to conform to shifting priorities, demands and timelines through analytical and problemsolving capabilities.

Education/Experience

Minimum of 3 years working in an agency setting specializing in employee benefits.
Experience with Applied Epic insurance agency management system experience
Knowledge of other agency management systems such as Brokerage Builder, Agency Bloc, and BenefitPoint
Minimum of 1 year training experience
College degree preferred
Benefits & Perks:
Competitive Compensation
Industry Leading Healthcare
Savings and Investments
Charitable Giving Programs
Offering hybrid work option
Opportunities for Growth
Parental Leave
Generous time away

Acrisure is committed to making an impact in our communities by giving back, with millions committed to children's health with Helen Devos Children's Hospital and UPMC Children's Hospital of Pittsburgh.

For more, visit

or learn more

here

Acrisure is committed to employing a diverse workforce.

All applicants will be considered for employment without attention to race, color, religion, age, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

California residents can learn more about our privacy practices for applicants by visiting the Acrisure California Applicant Privacy Policy available at

To Executive Search Firms &

Staffing Agencies:
Acrisure does not accept unsolicited resumes from any agencies that have not signed a mutual service agreement. All unsolicited resumes will be considered Acrisure's property, and Acrisure will not be obligated to pay a referral fee. This includes resumes submitted directly to Hiring Managers without contacting Acrisure's Human Resources Talent Department.