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    Medical Assistant II - Los Gatos, CA, United States - Packard Children's Health Alliance (PCHA)

    Packard Children's Health Alliance (PCHA)
    Packard Children's Health Alliance (PCHA) Los Gatos, CA, United States

    4 weeks ago

    Default job background
    Full time
    Description

    Packard Children's Health Alliance (PCHA) is a network associated with Lucile Packard Children's Hospital and the Stanford School of Medicine.

    We bring the best community physicians together in a network that provides healthcare for children and expectant mothers from the Bay Area

    In fact, we're proud to be the only Bay Area medical network with an exclusive focus on women and children, and we understand the unique value provided by our more than 650 leading pediatricians and obstetrician/gynecologists.

    Clinical Services (PCHA)

    The Medical Assistant II – Float Pool will travel to various practice locations throughout the Bay Area on a daily basis with no guarantee of a regular work location.

    Under general supervision, the Medical Assistant II performs a variety of routine administrative, clerical and technical supportive services to assist medical and nursing staff in the examination and treatment of patients.

    The Medical Assistant II functions as both a Clinic Assistant and a Medical Assistant.

    Works under the clinical supervision of a licensed physician or as delegated by the physician for patient care activities, and under the general direction of the designated manager/supervisor.

    They are not designed to contain or be interpreted as a comprehensive inventory of all duties, tasks, and responsibilities.

    Employees must abide by Stanford Children's Health guidelines including but not limited to PCARES, sensitivity to cultural diversity, patient care, patients' rights and ethical treatment, safety and security of physical environments, emergency management, teamwork, respect for others, participation in ongoing education and training, communication and adherence to safety and quality programs, sustaining compliance with Stanford Children's Health policies, licensure and health screenings.


    ADMINISTRATIVE DUTIES:
    Answers multi-line phone, screens and routes calls, takes messages for clinic staff and physicians.
    Schedules consultations with other clinics or physicians as needed.
    Collects patient demographic and insurance data.
    Determines and documents need for signatures for conditions of registration.
    Files and retrieves chart documents.
    Prepares the necessary equipment and supplies for exam. Maintains inventory of supplies in examination rooms, replenishes as required. Reports patient's concerns and symptoms, reactions, changes (appropriate to age) to licensed clinic personnel. Documents clinical information, including patient phone calls and maintains accurate and complete patient documentation according to medical profession standards.

    Administers medication by intradermal, subcutaneous, or intramuscular injections, performs skin tests, venipunctures and other technical supportive services upon the specific authorization and supervision of a licensed physician or nurse.

    Collects and sends specimens to appropriate labs for testing per protocol.

    Completion of all requirements in a recognized Medical Assistant training program or equivalent completion of the minimal training requirements as outlined in section 1366 of the Business and Professions Code.


    Experience:
    One (1) year of progressively responsible and directly related work experience
    Knowledge of medical terminology.
    Knowledge of inventory management practices.
    Knowledge of computer systems and software used in functional area
    Ability to communicate clearly orally and in writing.
    Ability to deal with diverse patient/family interactions and demonstrate customer service skills in interactions with all patients, families and staff, including high volume and stressful situations
    Ability to prioritize multiple tasks and handle a high volume of interactions (phones, patients, etc.)
    Ability to field phone calls and answer questions.

    The work involves considerable physical exertion such as frequent lifting of patients and equipment, bending and stooping, and walking.

    The work environment involves high risks with exposure to potentially dangerous situations or unusual environmental stress which require a range of safety and other precautions, where conditions cannot be controlled.

    Work is performed in an office setting which is adequately heated, lighted, and ventilated. Outpatient clinical setting with ability to travel between work locations as needed.
    Risk of Exposure to Bloodborne Pathogens

    Salary within our ranges may also be determined by your education, experience, knowledge, skills, location, and abilities, as required by the role, as well as internal equity and alignment with market data.

    We value diversity.

    Packard Children's Health Alliance offers equal employment opportunity to employees and applicants by prohibiting unlawful discrimination and harassment on the basis of Ancestry, Age (40 and above), Color, Disability (mental and physical, including HIV and AIDS), Genetic Information, Gender, Gender Identity (including transition status), and Gender Expression, Marital Status, Medical Condition (including cancer, or a record or history of cancer), Military or Veteran Status, National Origin (includes language use restrictions and possession of a driver's license issued under Vehicle Code section , Race, Religion (including religious dress and grooming practices), Sex (including pregnancy, childbirth, breastfeeding and/or related medical conditions), Citizenship, Primary Language, Immigration Status, and Sexual Orientation, the perception of any of the above, or any other basis protected by federal, state, or local law or ordinance, or regulation.

    This policy governs all aspects of employment, including selection, job assignment, compensation, discipline, termination and access to benefits and training.

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