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Auto Body Appraiser - Middletown, United States - MIDDLETOWN TOYOTA

MIDDLETOWN TOYOTA

Verified Company

Middletown, United States

1 month ago

Posted by:

Mark Lane

beBee recruiter

Description

A well established body shop is hiring an experienced body shop appraiser.

Applicants must have full working knowledge of appraisal and estimating tools, hold a CT insurance appraisers license, have prior experience operating DRP's and have exemplary customer service skills.

Compensation is salary based with a high focus on bonus.

DUTIES AND RESPONSIBILITIES:

Examine damaged vehicles and estimate repair costs.
Forecast goals and objectives for the department and ensure they are met.
Establish and maintain strong relationships with insurance adjusters at several insurance companies.
Establish and maintain good working relationships with customers to encourage repeat and referral business.
Handle customer complaints tactfully, promptly, and with concern for the customer.
Must be at or above regional CSI scores.
Ensure proper repair techniques are being used.
Understand and comply with federal, state and local regulations that affect Body Shop operations, such as hazardous waste disposal, OSHA righttoknow, etc.
Currently has established good working relationships with insurance companies in the local market area.
Ability to work independently and be selfmotivated with the ability to report daily to management
Great attitude with highenergy personality.
Excellent customer service skills.
Professional appearance and work ethic.
Ability to work well in a process driven environment.
Outstanding communication skills in both verbal and written.
High school diploma or equivalent.
CT Insurance Appraiser License (required)
Previous Body shop experience (required)