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    SATCOM Network Engineer - Hill Air Force Base, United States - Global Enterprise Services, LLC

    Global Enterprise Services, LLC
    Global Enterprise Services, LLC Hill Air Force Base, United States

    3 weeks ago

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    Description

    Job Description

    Job Description

    This position supports the Defense Information Systems Agency (DISA) Enterprise SATCOM Gateway Services (ESGS), providing 24/7/365 technical and operational support to tactical customers accessing DoD Gateway facilities. Personnel shall provide support to an extremely complex IP-Based SATCOM network. Candidate will be "mission essential" and able to support rotating 12, 10, or 8hr shifts based upon the requirement and resources available.


    Education and Experience:

    • High School diploma and 2-4 yrs. of relevant experience.
    • Be able to communicate effectively and clearly both orally and in written form.
    • Must possess DoD 8570, IAT Level II (SEC+ or equivalent) Certification.
    • Minimum Secret clearance.

    Responsibilities:

    • Perform IP network support to include configuration of switches, routers, firewalls and voice equipment.
    • Perform IP satellite modem support to include configuration and issue of option/boot files.
    • Work with DoD SATCOM Gateway facilities and deployed operators to troubleshoot and resolve SATCOM and IP network issues.
    • Remotely access and de-access customers into the IP/SATCOM networks.
    • Verify equipment is operating in the baseline configuration and react to alarms as necessary.
    • Remotely provide global equipment configurations at DoD SATCOM Gateways utilizing the Satellite Access Authorization (SAA) and Gateway Access Authorization (GAA).
    • Utilize ticketing applications to aid in customer problem tracking and resolution in all aspects of the network integral to our client's Baseband, IF, and RF Communications.

    Knowledge and Skills:

    • Moderate level IP/Networking experience including hands-on configuration of routers, switches, firewalls and IP Modems.
    • Moderate level knowledge of voice over Internet Protocol (VoIP) gateways, call managers, performance enhancing proxies (PEP), and telephony systems.
    • Moderate understanding and experience with the operation/configuration of MILSATCOM encryption devices.
    • Moderate understanding and experience in the implementation and delivery of DISN services (VoIP, VoSIP, VTC, NIPR, SIPR).
    • Moderate understanding and experience with Satellite Communications (SATCOM) architecture and signal flow.
    • Utilization of SAA/GAAs as source documentation for network configuration.
    • Ability to manage IP over SATCOM networks using iDirect or equivalent FM-TDMA hubs.
    • CCNA/CCNP.

    Clearance/Citizenship:

    • Secret
    • Must be US Citizen

    Travel Requirements:

    This position will involve less than 10% travel

    Location(s): DGOC East (Scott AFB, IL) and DGOC West (Hill AFB, UT)

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