- Maintain working knowledge of applicable laws and regulations affecting our consumer loan servicing business.
- Maintain working knowledge of our policies, procedures, and processes, including applicable servicing platforms.
- Research and draft responses to regulatory complaints received by the issuing banks and from federal and state regulators received by the company.
- Identify issues in complaints that present compliance risk, poor customer experience, and enhancements for procedure, process, and training development and enhancements.
- Contribute to identifying patterns and trends with compliance risk, poor customer experience, and enhancement for procedure, process, and training development.
- Maintain accurate and complete complaint record documentation.
- Meet strict regulatory SLA requirements for all complaints
- Support and assist with other compliance-related projects and initiatives as needed.
- Other duties as assigned.
- Bachelors degree or equivalent experience
- At least two years of professional work in the financial services industry in banking compliance with experience in regulatory complaints resolution preferred
- At least three years of experience in fraud, customer service, collections, or back-office in the financial services industry.
- Knowledge of consumer compliance regulations.
- Ability to work efficiently and productively, with others or independently
- Excellent written and oral communication skills.
- Strong analytical thinking ability combined with good decision-making and judgment in a time-sensitive environment.
- Medical, Dental and Vision insurance for you and your family
- Relax and recharge with Paid Time Off (PTO)
- 6 company-observed paid holidays, plus 3 paid floating holidays
- 401k (after 90 days) plus employer match up to 4%
- Pet Insurance for your furry family members
- Wellness perks including onsite fitness equipment at both locations, EAP, and access to the Headspace App
- We invest in your future through Tuition Reimbursement
- Save on taxes with Flexible Spending Accounts
- Peace of mind with Life and AD&D Insurance
- Protect yourself with company paid Long-Term Disability and voluntary Short-Term Disability
-
Compliance Specialist
16 hours ago
FirstEnergy Akron, United StatesJob Description · FirstEnergy at a Glance · We are a forward-thinking electric utility powered by a diverse team of employees committed to making customers' lives brighter, the environment better and our communities stronger. · FirstEnergy (NYSE: FE) is dedicated to integrity, ...
-
Compliance Specialist
4 days ago
FirstEnergy Akron, United StatesFirstEnergy at a Glance · We are a forward-thinking electric utility powered by a diverse team of employees committed to making customers' lives brighter, the environment better and our communities stronger. · FirstEnergy (NYSE: FE) is dedicated to integrity, safety, reliabilit ...
-
FirstEnergy Akron, United StatesJob Description · FirstEnergy · This is an open position with FirstEnergy Service Company, a subsidiary of FirstEnergy Corp. · FirstEnergy at a Glance · We are a forward-thinking electric utility powered by a diverse team of employees committed to making customers' lives brigh ...
-
Compliance Specialist
3 weeks ago
Arrow International Brooklyn, United States· Position Overview: Arrow International Inc. is seeking a dedicated and adaptable Compliance Specialist to join our rapidly evolving team in the gaming industry. The Compliance Specialist will play a pivotal role in ensuring that our organization complies with all relevant regu ...
-
Compliance Specialist III
1 week ago
Bridgestone Americas Brook Park, United States**Company Overview** · Credit First National Association is a private label credit card bank and the consumer credit division of Bridgestone Americas. The Bridgestone Americas family of enterprises, including CFNA, is comprised of more than 50 production facilities and 55K emplo ...
-
Corporate Compliance Specialist
5 days ago
Cleveland Clinic Independence, United StatesJoin the Cleveland Clinic team, where you will work alongside passionate caregivers and provide patient-first healthcare. At Cleveland Clinic, you will work alongside passionate and dedicated caregivers, receive endless support and appreciation, and build a rewarding career with ...
-
Housing Compliance Specialist
3 weeks ago
CGI Group Inc. Cleveland, United StatesPosition Description: · This is a hybrid position - you must be able to work from our Cleveland, OH office 2 days a week. · CGI Federal's Housing Compliance team that partners with a local public housing authority and the U.S. Department of Housing and Urban Development (HUD) to ...
-
Trade Compliance Specialist
16 hours ago
Nestle Operational Services Worldwide SA Solon, United StatesFoods people love. Brands people trust. And a career that nourishes your future like no other. · If you're driven by the passion to do something meaningful that changes lives, Nestl is the place for you. Nestl USA is one of seven operating companies that make up Nestl's presence ...
-
Compliance Specialist III
2 weeks ago
Bridgestone Americas Brook Park, United StatesCompany Overview · Credit First National Association is a private label credit card bank and the consumer credit division of Bridgestone Americas. The Bridgestone Americas family of enterprises, including CFNA, is comprised of more than 50 production facilities and 55K employees ...
-
Compliance Reporting Specialist
3 weeks ago
PayU Poznan, United StatesAbout PayU · PayU, a leading payment and Fintech company in 50+ high-growth markets throughout Asia, Central and Eastern Europe, Latin America, the Middle East and Africa, part of Prosus group, one of the largest technology investors in the world is redefining the way people buy ...
-
Trade Compliance Specialist
3 days ago
Nestle Solon, United StatesFoods people love. Brands people trust. And a career that nourishes your future like no other. · If you're driven by the passion to do something meaningful that changes lives, Nestle is the place for you. Nestle USA is one of seven operating companies that make up Nestle's prese ...
-
Compliance Specialist
3 weeks ago
Electronic Merchant Systems Cleveland, United StatesJob Details · Job Location · Corporate Office - Cleveland, OH · Description · Compliance Specialist · Electronic Merchant Systems is seeking a qualified candidate for Compliance Specialist in Cleveland, OH. · Position Overview: Responsible for assisting with compliance resear ...
-
Corporate Compliance, Research Specialist
6 days ago
Cleveland Clinic Cleveland, United StatesJoin the Cleveland Clinic team, where you will work alongside passionate caregivers and provide patient-first healthcare. Cleveland Clinic is recognized as one of the top hospitals in the nation. At Cleveland Clinic, you will work alongside passionate and dedicated caregivers, re ...
-
Internal Compliance and Training Specialist
3 days ago
Case Western Reserve University Cleveland, United StatesJob Description · POSITION OBJECTIVE · The Internal Compliance and Training Specialist is a member of the Animal Resource Center (ARC) Veterinary Services team and serves on the management team. In collaboration with the Administrative Director, Animal Resource Center, the Specia ...
-
Butcher / Disassembler (m/f/d) Beef
2 weeks ago
Sapphire Solutions Summit, United StatesTönnies Group - Tönnies Beef GmbH & Co. KG Your tasks Professional disassembly of beef Cutting of meat pieces according to their specifications Processing and portioning of meat Ensuring product quality during processing Compliance with legal regulations and hygiene requirements ...
-
Regulatory Compliance Specialist
1 week ago
Sika Corporation Lyndhurst, United StatesTSCA/Regulatory Compliance Specialist · - Lyndhurst, NJ, USA · **Company Description** · With over 100 years of experience, Sika is a worldwide innovation and sustainability leader in the development and production of systems and products for commercial and residential constructi ...
-
Compliance Education Specialist
1 week ago
Stericycle Cleveland, United StatesAbout Us: · Stericycle is a U.S. based business-to-business services company and leading provider of compliance-based solutions that protects people and brands, promotes health and well-being, and safeguards the environment. Since our founding over 30 years ago, we have grown fro ...
-
Customer Service Representative
2 weeks ago
Calculated Hire Akron, United StatesCollections Specialist · Fully Remote · Location: 50 Miles within Akron, OH or Columbus, OH · Overview: The Collections Specialist role will play a crucial part in managing and reducing the bank's outstanding receivables. This role involves communicating with customers to col ...
-
Customer Service Representative
4 days ago
PrideStaff Financial Akron, United States Temporary to HireJOB DESCRIPTION Location: Akron, OH · This position has the opportunity for a Remote or Hybrid Schedule once the 4-8 week training has been completed. · Key Responsibilities: · Troubleshooting to end users includes password reset, general Q&A, assisting with visit errors, add ...
-
IT Governance
1 week ago
FirstEnergy Akron, United States Full timeAbout the Opportunity · This is an open position with FirstEnergy Service Co., a subsidiary of FirstEnergy Corp. [SC00] · Compliance is a group within IT Transmission Systems & Compliance with the responsibility for the development, ongoing sustainability, and program consistenc ...
Compliance Specialist - Akron, United States - Concora Credit Inc.
![Default job background](https://contents.bebee.com/public/img/bg-user-ex-1.jpg)
Description
Overview:
We hire people, not positions. That's because, at Concora Credit, we put people first, including our customers, partners, and Team Members.
Concora Credit is guided by a single purpose: to help non-prime customers do more with credit.
Today, we have helped millions of customers access credit. Our industry leadership, resilience, and willingness to adapt ensure we can help our partners responsibly say yes to millions more.
As a company grounded in entrepreneurship, we're looking to expand our team and are looking for people who foster innovation, strive to make an impact, and want to Do More
Were an established company with over 20 years of experience, but now were taking things to the next level. We're seeking someone who wants to impact the business and play a pivotal role in leading the charge for change.
Join the nations leader in second-look finance servicing as our Compliance Specialist
The impact youll have at Concora Credit:
Youll be responsible for investigating consumer complaints from issuing banks and federal and state regulators.
Responsibilities:As our Compliance Specialist, you will:
These duties must be performed with or without reasonable accommodation.
We know experience comes in many forms and that many skills are transferable. If your experience is close to what we're looking for, consider applying. Diversity has made us the entrepreneurial and innovative company that we are today.
Qualifications:Requirements:
Whats In It For You:
Concora Credit provides equal employment opportunities to all Team Members and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Concora Credit Is an equal opportunity employer (EEO).
Please see the Concora Credit Privacy Policy for more information on how Concora Credit processes your personal information during the recruitment process and, if applicable, based on your location, how you can exercise your privacy rights. If you have questions about this privacy notice or need to contact us in connection with your personal data, including any requests to exercise your legal rights referred to at the end of this notice, please contact