Casework Supervisor - Bethlehem, United States - County of Northampton

Mark Lane

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Mark Lane

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Description

Application Requirements:


BE SURE YOUR APPLICATION REFLECTS YOUR ENTIRE WORK HISTORY AS YOUR RESUME IS NOT REVIEWED TO QUALIFY YOU


Equal Employment Opportunities - It is the policy of Northampton County to provide equal employment opportunities (EEO) to all persons regardless of race, color, national origin, religion, sexual orientation, marital status, sex, gender identity, gender expression, age, genetic information, disability, or any other status protected by the Pennsylvania Human Relations Act, Title VII of the Civil Rights Act of 1964, the Age Discrimination in Employment Act (ADEA), and the Americans with Disabilities Act (ADA) and any other state, federal, or local law.


GENERAL PURPOSE

The County Casework Supervisor - CPS Intake position is an advanced social services position of a supervisory nature in child welfare, supervising caseworkers for Child Protective Services (CPS), using social work knowledge and experience to oversee referrals being assessed by the unit.

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SUPERVISION RECEIVED
This position reports directly to the Program Director.
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SUPERVISION EXERCISED
This position is responsible for supervision up to five (5) caseworkers in the CPS Investigation and Assessment Unit.
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ESSENTIAL DUTIES OF THE POSITION

Employs independent professional judgment to keep abreast of the shifting needs of children and families and recommends development or expansion of community supports and resources.


  • Directs, plans, evaluates, and coordinates the work of up to five (5) caseworkers in CPS Investigation and Assessment Unit via individual supervisory conferences, unit meetings and review of case records to ensure consistent decision making, provision of services and compliance with state and federal laws, regulations, bulletins, agency policies and procedures, and court orders.
  • Conducts supervisory review of all case investigations and assessments assigned in the unit as needed, but not less than every ten (10) calendar days to assure proper family engagement, case planning and service provision. Reviews all cases accepted for service as needed, but not less than every thirty (30) calendar days. Reviews and monitors caseworker's safety in performance of their duties, particularly field work.
  • Reviews and approves case documentation, Safety and Risk Assessments, Family Service Plans, court summaries, case notes and all other written materials related to cases assigned to the unit. Reviews and determines those referrals requiring closing after investigation, assessment, or acceptance for service and preparation for transfer. Facilitates the smooth transfer of case responsibility to ongoing units.
  • Collaborates with agency solicitors, law enforcement and District Attorneys to assure childcentered, coordinated, and timely completion of all investigations and assessments.
  • Is knowledgeable of laws and regulations governing the provision of CPS and GPS Investigation and Assessment services, and interprets these to all agency staff.
  • Participates in agency and interagency staffing, Multi-Disciplinary and Permanency Team, and other agency reviews to assure that prompt and coordinated efforts are made to provide comprehensive services for families.
  • Informs management about CPS/GPS Investigation and Assessments needs, staffing needs, and situations of potential high public profile. Resolves complaints from clients, community and staff regarding the proper provision of services. Assumes responsibility for establishing and maintaining professional working relationships with other units and divisions to facilitate the delivery of agency services.
  • Orients and trains new agency staff. Completes probationary, annual, and interim performance evaluations for all supervisees in the unit. Recommends/administers appropriate counseling and disciplinary action as warranted.
  • Serves as alternate case assigner for CPS/GPS case assignment rotation in absence of primary and backup case assigners.
  • Approves overtime and grants vacation, personal and compensatory leave, while assuring adequate unit coverage.
  • Serves as agency representative/liaison with schools, community groups, law enforcement and service providers to promote agency mission and goals and maintain sound public relations with other agencies and the community. Educates and informs the public regarding agency mandates, policy and procedure.
  • Prepares reports and correspondence as needed or requested and maintains necessary records as required. Ability to use computers to access database information (Caretracker, CAPS, & CWIS) to communicate and document case information.
  • Maintains professional growth and development via trainings, seminars, conferences and through review of current professional literature. Attends Charting the Course trainings and maintains required State Supervisory Certification.
  • Performs related duties as required. _An employee assigned to this title shall perform a majority, but may not perform a

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