Service Package Owner WLAN - Sheppton, United States - Crimson Enterprises

Crimson Enterprises

Verified Company

Sheppton, United States

7 hours ago

Posted by:

Meredith Sinclair

beBee Recruiter

Responsible for the technical management of the service package throughout its entire lifecycle

Ensuring compliance with agreed service parameters (service levels, operational levels) in close coordination with service providers

Responsible for the cost-effectiveness of the service package, including conducting cost and quantity-based planning and forecasting

Continuously developing and optimizing the service package through CSI measures and new requirements

Providing technical support for proposal creation and supplier management

Deriving suitable measures from BWI's overarching strategies and implementing them

Participation in Bundeswehr committees (e.g. FAG, AG) and contribution to the implementation of BWI's sourcing strategy

Completed degree in IT or a comparable education

At least six years of professional experience in IT service management, including experience in technical leadership and management of virtual teams

Broad experience and expertise in providing and developing WLAN network technologies

Knowledge of ITIL, agile methods, and IT management

Holistic view and strong understanding of end-to-end service responsibility

High sense of responsibility, proactive and customer-oriented approach, decisiveness, and good communication skills

Long-term secure job

Exciting and diverse tasks in an innovative and significant environment

Various internal and external training opportunities and individual career

Resident Physician