Technician/cleaner-fire and Water Damage Cleaning - Waynesboro, United States - ServiceMaster of Shenandoah Valley, Inc.
Description
Position Overview
Technicians/Cleaners must have at least 6 months of experience in one of the following industries: mitigation cleaning or industrial cleaning.
Responsibilities:
- Performs water, fire, and mold content or structural cleaning to include packout of contents, removing/disposing of nonsalvageable materials, general cleaning, and inventory of contents as directed by supervisor.
- Assists Lead Technicians load equipment and supplies on trucks as needed for the job.
- Explains processes used to complete active jobs and the next steps to resolution in person to customers using printed materials as a guide with or without a supervisor.
- Completes assigned jobs according to company processes while maintaining quality control on each job.
- Ensures equipment, supplies, vehicles, and products are properly handled. Reports any equipment malfunction and or damage to Lead Technician or Crew Leader.
- Communicates customer issues, and daily job activities with supervisor and key company staff.
- Prepares documentation and pictures according to company policies and procedures with guidance from Lead Technician.
Job Requirements
- High school graduate or equivalent
- Experience in emergency response, general construction, or industrial cleaning.
- Valid Drivers' License and satisfactory driving record
- Must be able to work oncall as needed rotating weekends.
- Detailoriented, hardworking, and motivated
- Good verbal and written communication skills.
- Good customer service skills
- Experience with using mobile software to enter data.
- Can read and follow product label usage instructions.
- Reports to work on time in a clean, complete uniform
- Must be able to prioritize activities and meet deadlines.
Physical Demands and Working Conditions
The physical demands are representative of those that must be met by an employee to perform the essential functions of this job.
Incumbent must be prepared to:
- Move up to 50 pounds often, by lifting, carrying, pushing, pulling, or otherwise repositioning objects.
- Stand and walk for extended periods of time. Lifting, squatting, crawling, and crouching are required.
- For safety reasons, respirators, which are used in certain situations, must be able to seal the face.
- Use visual acuity to perform detailoriented activities.
- Be exposed to various inside and outside working conditions: such as the change of environment with or without air conditioning and heating.
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