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    Harley-Davidson Service Technician - National City, United States - Wise Auto Group

    Wise Auto Group
    Wise Auto Group National City, United States

    5 days ago

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    Description

    Job Description

    Job Description

    Job Title: Service Technician

    Department: Service

    Supervisor: Service Manager

    Summary Description

    Repair, customize, maintain, or overhaul both customer and dealer owned motorcycles as close to the allotted time schedule as possible with excellent quality.

    Duties and Responsibilities

    • Accept work assignments from Service Advisor/Manager.
    • Request parts for the job as early as possible when needs become known.
    • Perform service, repair and customization work in accordance to factory specifications.
    • Notify Service Advisor/Manager of additional work needed or any delays in expected completion as soon as they become known so that customer may be contacted and notified of delay.
    • Keep customers' vehicle cleaner than when it was dropped off.
    • After job is finished ensure proper completion and filing of paperwork.
    • Keep work area as clean as possible and assist others with maintaining shop cleanliness.
    • Assist Service Writer, when requested, with writing up work orders, communicating with customers, test riding, or any other issue which will help ensure customer satisfaction.
    • Maintain technical qualification by completing any necessary training programs assigned to you by the Service Manager.
    • Perform other related duties as assigned or requested.

    Supervisory Responsibilities

    • None

    Qualifications & Job Requirements

    • Completion of factory authorized formal training programs such as MMI Service School or equivalent work experience.
    • Equipped with proper tools.
    • Maintain a positive attitude and relationship with all other employees.
    • Capable of pushing and loading motorcycles.
    • High school diploma or equivalent.
    • Valid driver's license and motorcycle endorsement.
    • Passion for the motorcycling lifestyle and riding community.
    • Attention to detail.
    • High energy level needed.
    • Ability to work a flexible schedule including weekends, Holidays, and evenings.
    • Proficient in meeting deadlines on a timely manner.

    Physical Demands

    • Requires the use of both hands.
    • Frequently required to bend, stop, crouch, reach, handle tools and lift 50lbs of material.
    • Requires the ability to balance and push an 800+lb motorcycle.

    Working Conditions

    • The noise level in the work environment is usually loud.
    • Potential exposure to battery acid, gasoline, chemical cleaning materials or other toxic materials commonly found in a motor vehicle service department.
    • Occasionally exposed to exhaust fumes or other airborne particles.
    • Frequently works near moving mechanical parts.

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