Scheduler - Philadelphia, United States - Moravia Health

Description

We are a Home Care agency seeking an up-beat, compassionate, and professional
SCHEDULER
WITH
HOME CARE EXPERIENCE to join our team, in the Philadelphia, PA area.

• Creating and maintaining client and CAREGiver schedules with an emphasis on high quality care and the development of extraordinary relationships
• Being able to review care plans of new cases with both the clients and the CAREgivers making sure it is well understood before service starts.
• Must be a people person when it comes to resolving conflicts, clients complaints and grievances when it does arise.
• Managing last minute call outs and finding appropriate coverage.
• Maintains adequate numbers of available oncall caregivers.
• Responsible for answering the oncall telephone on nights/weekends.
• Maintain absolute confidentiality of all information pertaining to employees, clients and client's family members
• Perform general clerical duties prepare correspondence, copying, filing, scanning, uploading, shredding and distribution and timely copying and filing of appropriate caregiver and client documentation
• Create and update client and caregiver records to ensure compliance with company policies and procedures
• Maintain organized documentation for caregivers, client files, and payroll

• High school diploma or equivalent
• 2 year Experience in a Home care setting (preferred)
• Experience with electronic scheduling a plus
• Ability to multitask effectively, prioritize tasks and perform timely in a highly demanding environment
• Strong organizational skills and attention to detail
• Ability to take initiative, work independently, and make decisions without being instructed by management
• Bilingual (Spanish), is a plus

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

• 8 hour shift
• Monday to Friday

• High school or equivalent (required)

• Customer service: 3 years (required)

• Computer skills: 2 years (required)

• Day Shift (required)