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    Quality Specialist - St. Paul, United States - Lutheran Social Service of Minnesota

    Lutheran Social Service of Minnesota
    Lutheran Social Service of Minnesota St. Paul, United States

    3 weeks ago

    Default job background
    Regular, Full time
    Description


    Lutheran Social Service MN is a dynamic social service organization serving children, youth and families, people with disabilities, older adults and military veterans. We offer an ALIVE Workplace (Supportive, Positive and Fun) and careers that challenge, energize and reward employees. If you are a person who is passionate about supporting people with living good lives and working as a team to support consistency across the state of Minnesota for services provided, this position is for you.

    The ability to office from home is required for this position.

    The primary responsibilities for this position include:

    • Support the vision and quality standards for Disability Residential Services (DRS): Council on Quality and Leadership (CQL), Personal Support Services (PSS), which includes, but is not limited to: Specialized Community Supports, Unit-Based Services, Host Homes, and the Altair ACO
    • Support PSS to meet CQL accreditation standards
    • Support the implementation of best practice quality standards that lead to exceptional service to people supported
    • Provide coaching, engagement, and training initiatives to teams on required best practices and compliance initiatives
    • Manage and maintain quality databases to monitor and track line of service quality and compliance practices


    Job Requirements:
    • A baccalaureate degree in a field related to human services, and one year of full-time work experience providing direct care services to persons with disabilities or persons age 65 and older; or
    • An associate degree in a field related to human services, and two years of full-time work experience providing direct care services to persons with disabilities or persons age 65 and older; or
    • A diploma in a field related to human services from an accredited postsecondary institution and three years of full-time work experience providing direct care services to persons with disabilities or persons age 65 and older; or
    • A minimum of 50 hours of education and training related to human services and disabilities; and
    • Four years of full-time work experience providing direct care services to persons with disabilities or persons age 65 and older under the supervision of a staff person who meets the qualifications of a designated manager.
    • 2 years of experience in training, supervisory or managerial capacity is required
    • Experience training groups of people
    • Training in supervisory skills, team building, and leadership skills
    • Inter-rated interviewer with CQL or internally (required to obtain after hire)
    • Ability to observe, listen and respond with dignity and respect
    • Comfortable speaking in large groups
    • Ability to accept/follow through with the direction
    • Elevated computer skills
    • The creative team member who can suggest and implement strategies to enhance the service
    • Ability to exhibit patience, self-control, flexibility, and to recognize boundaries
    • A driver's license is required
    • Reliable and insured personal vehicle required
    • Bureau of Criminal Affairs (BCA) clearance is required
    • Motor Vehicle Check (MVR) with a satisfactory driving record required

    The successful candidate must be cleared by a Bureau of Criminal Affairs (BCA) background study and have a drivers' license; a Motor Vehicle Check (MVR) is required.

    Lutheran Social Service of MN is an EEO/AAP employer. We actively foster an environment that is free of racism, discrimination, bias, and harassment where all individuals are treated with dignity and respect.



    Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

    The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR c)

    Lutheran Social Service of MN is an Equal Opportunity and Affirmative Action Employer of all people regardless of gender, race, culture, religion, ethnicity, protected veteran status and/or disability. We actively foster an environment that is free of racism, discrimination, bias, and harassment where all individuals are treated with dignity, safety, and respect.
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