Operations Manager - Godley, United States - Brookshire Grocery Company

Brookshire Grocery Company

Verified Company

Godley, United States

1 week ago

Posted by:

Mark Lane

beBee recruiter

Description

Brookshire Grocery Company (BGC) is a family business based in Tyler, Texas, and currently operates more than 202 stores in three states - Texas, Louisiana, Arkansas, and Oklahoma - with three distribution centers and a corporate office. BGC prides itself on offering its partners one of the most comprehensive benefits packages in the industry which includes medical, prescription drug, vision, dental, paid time off, stock ownership, a 401k retirement plan, incentive plans, employee discounts, educational scholarships, and access to BGC's 205-acre outdoor recreation area.

Job Summary:

Provides oversight in all areas of the store to assist Store Director with operating a convenient, friendly, and clean shopping experience.

Leads and provides guidance to Service Specialists and performs training as needed.

Essential Duties and Responsibilities:

Carries out management responsibilities including interviewing, hiring, training and developing partners; planning, assigning, and directing work; appraising performance, rewarding, and disciplining partners; scheduling, addressing complaints, and resolving problems.
Reviews historical data to predict future sales from ads and promotions. Manages inventory using item management processes to ensure satisfactory instock levels. Reviews profit and loss, sales, shrink, and labor data; provides verbal or written summary to upper management regarding any related issues.
Checks inventory on trucks, unloads products, and ensures accuracy of inventory, product ordering, and associated paperwork.
Opens/closes store as assigned, ensuring proper procedures are followed.
Inspects product for quality control and food safety standards; adheres to all governmental product origin labeling.
Prepares, makes, and verifies accuracy of store deposits and change orders. Balances register tills and remains current on tender policies and procedures related to checks, credit, debit, coupons, EBT, WIC, AML, etc.
Notifies Store Director of efficient process improvement opportunities.
Verifies accurate pricing through communication with operations support and through the use of handheld scanners.
Maintains clean, safe and sanitary working and shopping environment by adhering to Company safety procedures.
Maintains a friendly and customer serviceoriented attitude by greeting customers, answering questions, and responding to complaints. Assists customers with locating and selecting products.

Knowledge, Skills and Abilities:

Intermediate knowledge of retail grocery store operations.
Intermediate knowledge of cash register.
Basic knowledge of WFM (Workforce Management).
Basic knowledge of SAP for reporting purposes.
Basic knowledge of antimoney laundering (AML) regulations.
Basic knowledge of onsite fuel station procedures.
Basic mathematical skills.
Ability to lead and motivate others.
Ability to effectively communicate (in written and verbal form) with customers and partners.
Ability to multitask and work in a fastpaced environment.
Ability to maintain high levels of confidentiality regarding sensitive information.
Ability to organize, prioritize, and manage time.
Ability to perform basic Microsoft Office functions.
Ability to count and calculate for the purpose of cash handling and sales transactions.
Ability to safely work with sharp objects such as knives, box cutters, etc.
Ability to operate manual or electric pallet jack.
Ability to safely operate and maintain department equipment.
Ability to use precision hand tools.
Ability to learn new technology systems, methods and processes.
Ability to work flexible schedules including nights, weekends and holidays.

Education, Experience, and Qualifications:

High school Diploma or GED required.
Minimum of 18 years of age required.
Two or more years of related experience; or an equivalent combination of experience and/or higher education required.
TABC/LACT certification required.
Food Handler certification required.
Fuel Operator C training required.
Manager Food Safety certification required.
Anti-Money Laundering (AML) certification required.
Health Insurance Portability and Accountability Act (HIPAA) certification required.

Physical Demands:

Continuously required to use close vision, distance vision, depth perception or the ability to focus.
Continuously required to stand or walk.
Frequently required to talk and hear.
Frequently required to use hands for reaching, touching or handling.
Frequently required to push, pull, maneuver or lift objects up to 40 lbs.
Frequently required to bend, kneel or squat.
Occasionally required to use fine finger movements (ex. sorting and typing).
Occasionally required to push, pull, maneuver or lift objects up to 65 lbs.
Occasionally required to climb, balance, stoop or crawl.

Work Context and Environment: