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    Cloud Operations Engineer - Phoenix, United States - symplr

    symplr
    symplr Phoenix, United States

    3 weeks ago

    Default job background
    Description
    This job was posted by : For more information, please see: Overview


    The Cloud Operations (CloudOps/DevOps) Engineer augments the symplr Engineering, DevOps, and IT Operations teams by focusing on expediting and improving technology solutions/services to enhance business value.

    This position comes with a basic systems/networking background, with a focus on automation, allowing them to integrate application delivery mechanisms with established systems to reduce time for software delivery, increase operational visibility, and enhance overall system stability.

    The CloudOps Engineer will focus on the management of critical applications and sub-systems in a SaaS hosted environment.

    This role will be responsible for installing, configuring, troubleshooting, and constant monitoring of these applications, and working collaboratively with a team of Architects, Engineers, QA personnel, IT personnel and Business Analysts to perform the tasks listed below.

    Duties & Responsibilities

    Be a champion for department initiatives and values by ensuring all actions promote the department\'s mission statement
    Apply structured methodology to change management
    Document and assess change impact
    Support change communication efforts to stakeholders
    Lead change rollout efforts while minimizing change impact and system outages
    Work within and adhere to symplr software network design and security, testing and documentation standards, including Change Control documentation
    Work closely with IT, Architecture, Engineering, and Product Management teams to collect and analyze systems project requirements, and develop detailed project specifications
    Collaborate with multiple teams to provide systems and services to support corporate software solutions
    Continually research technologies and trends related to corporate application operations and make strategic recommendations related to product release and support strategy
    Provide software evaluations and recommendations for management review
    Write and maintain documentation related to corporate application operations, policies and procedures
    Handle problem recognition, research, isolation, resolution and follow-up for complex problems escalated from Client Services
    Provide technical assistance by responding to inquiries regarding errors, problems, or questions with systems and services

    Skills Required

    Excellent time management, resource organization and priority establishment skills, and ability to multi-task in a fast-paced environment
    Work quickly and efficiently with minimal supervision
    Excellent communication skills both written and verbal


    Qualifications Required:
    2-4 years of Systems Engineering experience in the following areas

    Windows Server
    Linux Server (Ubuntu/Debian, RHEL/CentOS)
    Active Directory, GPO, DFS, RBAC
    SQL Server Management (hosted or cloud)
    PowerShell, Ruby, or Python scripting
    Infrastructure as Code - Terraform

    Development Infrastructure:
    Terraform/Helm/AWS/Azure/Kubernetes

    CI/CD Tools (Jenkins, Octopus, ArgoCD/Drone, etc.)
    Basic Virtualization Administration (VMWare, Hyper-V)
    Basic cloud experience (AWS or Azure preferred)
    Application Hosting (IIS, Apache, Tomcat)

    Bachelor\'s degree or equivalent experience
    Experience and/or knowledge in the implementation and support of Cloud Services, such as Azure, AWS, Private Cloud or Hybrid Cloud is desirable

    Min

    USD \$90,000.00/Yr.

    Max

    USD \$110,000.00/Yr.
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