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Technical Consultant - Chicago, United States - Abbott Laboratories company
Description
Technical Consultant - Chicago, IL page is loadedTechnical Consultant - Chicago, IL
Apply
locations
United States - Illinois - Chicago
time type
Full time
posted on
Posted 3 Days Ago
job requisition id
Abbott is a global healthcare leader that helps people live more fully at all stages of life.
Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines.
Our 114,000 colleagues serve people in more than 160 countries.JOB DESCRIPTION:
About Abbott
Abbott is a global healthcare leader that helps people live more fully at all stages of life.
Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritional's and branded generic medicines.
Our 107,000 colleagues serve people in more than 160 countries.Diagnostic testing is a compass, providing information that helps in the prevention, diagnosis and treatment of a range of health
conditions.
Abbott's life-changing tests and diagnostic tools give you accurate, timely information to better manage your health.
We're empowering smarter medical and economic decision making to help transform the way people manage their health at all stages of life.
Every day, more than 10 million tests are run on Abbott's diagnostics instruments, providing lab results for millions of people.
Abbott Rapid Diagnostics is part of Abbott's Diagnostics family of businesses, bringing together exceptional teams of experts and industry-leading technologies to support diagnostic testing which provides important information for treatment and management of diseases and other conditions.
We currently have an opportunity for aTechnical Consultant . This is a remote, field-based position located in the
Chicago, IL.
This position will assist Account Managers with evaluations, demonstrations and the activation of new accounts, retaining at-risk and VIP customers, providing maintenance of established accounts, and contributing to the growth of existing accounts.
This position will also provide education of the clinical utility of our products in the laboratory and/or Point-of-Care setting as needed.
WHAT YOU'LL DO
Provide on-site technical and clinical training on all Abbott Infectious Disease products, including instruments and visual read tests.
Provide on-site customer assistance in the performance of verifications studies in compliance with local, state, and federal regulations, including CLIA, CAP, COLA, and TJC, on all ARDx-IDDM products as applicable.
Create consultative, advising relationships with customers regarding technically relevant issues, product utilization, and optimizing technical processes.Eloquently communicates Abbott's message at the highest-level customer meetings.
Anticipate customers' needs and provide solutions for seamless integration of products and best lab practices.
Present professional educational programs to medical and laboratory staff as needed.
Communicate and collaborate with team members in discovering and managing troubleshooting events.
Communicate to peers new advances or changing trends identified in the healthcare marketplace.
Assist sales with in-servicing and continuing education in key accounts to ensure correct technique is maintained and that the medical/lab staff understands the clinical utility and benefit of rapid turnaround time of the
product(s).
Proactively follow up and identify at-risk accounts to Technical Services and to the appropriate sales account owner and recommend strategies and suggestions to retain such accounts.
Responsible for identifying sales opportunities within accounts, both for new products and expansion of current products.Assist with product training of sales, marketing, and Technical Service staff.
Conduct workflow analysis for large clinics and hospitals to guide decision making and to create efficient workflows to improve turnaround times and customer satisfaction.
Proactively participates and attends monthly Technical Consultant calls, company and professional meetings, and educational webinar calls.Performance may be assessed using a combination of annual and quarterly assessments as well as frequent one-on-one discussions.
This may include open communication with management, customer satisfaction, account retention, account growth, Account Manager satisfaction and other relevant criteria.
Requires at least 50% travel, and may average as much as 75% travel, occasionally with less than a week's notice.
Occasional weekend travel may be required.Other duties as assigned.
EDUCATION AND EXPERIENCE YOU'LL BRING
Required
Bachelor of Science degree in Medical Technology or Bachelor of Science Degree in Nursing from an accredited college or university or directly equivalent degree.
Registered Medical Technologist or Registered Nurse in state of residence.Minimum of 3 years continuous experience as a Medical Technologist in a clinical
lab
environment or as a Registered Nurse in a critical-care or infectious disease environment.
At least one year of related implementation or Point-of-Care Testing experience.
Competent in computer operation including Microsoft Word, Excel, PowerPoint, and Outlook in addition to PDF files.
Outstanding written and verbal communication skills, including a demonstrated ability to clearly and effectively teach complex subjects to a diverse audience.
Ability to work with a diverse team on multiple tasks is critical.Preferred
Management, supervisory, or POCC experience preferred.
Advanced degrees and/or Sales experience preferred.
5 years of Medical Technologist or Registered Nurse experience.
Extensive Point-of-Care Testing or infectious disease knowledge.
Proven excellence in customer service, training and troubleshooting skills. Familiarity with infectious disease, point-of-care testing, and an understanding of sales is highly desirable.
Demonstrated ability to carry out assignments with minimal guidance in an accurate, dependable manner.
WHAT WE OFFER
At Abbott, you can have a good job that can grow into a great career
We offer:
Training and career development , with onboarding programs for new employees and tuition assistance
Financial security
through competitive compensation, incentives and retirement plans
Health care and well-being programs
including medical, dental, vision, wellness and occupational health programs
Paid time off
401(k)
retirement savings with a generous company match
The stability of a company
with a record of strong financial performance and history of being actively involved in local communities
Learn more about our benefits that add real value to your life to help you live fully:
Follow your career aspirations to Abbott for diverse opportunities with a company that provides the growth and strength to build your future.
Connect with us at , on Facebook at
and on Twitter @AbbottNews and @AbbottGlobal.
The base pay for this position is
$57,300.00 – $114,700.00
In specific locations, the pay range may vary from the range posted.
JOB FAMILY:
Sales Force
DIVISION:
IDDM ARDx Infectious Disease Developed Markets
LOCATION:
United States of America :
Remote
ADDITIONAL LOCATIONS:
WORK SHIFT:
Standard
TRAVEL:
Yes, 75 % of the Time
MEDICAL SURVEILLANCE:
Not Applicable
SIGNIFICANT WORK ACTIVITIES:
Continuous sitting for prolonged periods (more than 2 consecutive hours in an 8 hour day), Continuous walking for prolonged periods (more than 2 hours at a time in an 8 hour day), Keyboard use (greater or equal to 50% of the workday)Abbott is an Equal Opportunity Employer of
Minorities/Women/Individuals
with
Disabilities/Protected
Veterans.
EEO is the Law link - English:
EEO is the Law link - Espanol:
About Us
Abbott
is about the power of health. For more than 135 years,
Abbott
has been helping people reach their potential — because better health allows people and communities to achieve more.
With a diverse, global network serving customers in more than 160 countries, we create new solutions — across the spectrum of health, around the world, for all stages of life.
Whether it's next-generation diagnostics, life-changing devices, science-based nutrition, or novel reformulations, we are advancing some of the most innovative and revolutionary technologies in healthcare, helping people live their best lives through better health.
The people ofAbbott
come to work each day with relentless energy, enthusiasm and a promise to enhance the health and well-being of millions of people.
We invite you to explore opportunities at
Abbott
, to see if your talents and career aspirations may fit with our openings. An equal opportunity employer,
Abbott
welcomes and encourages diversity in our workforce.
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