Manager Assistant, Colleague Strategic Partner - New York, United States - Amex

Amex

Verified Company

New York, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

You Lead the Way. We've Got Your Back.
With the right backing, people and businesses have the power to progress in incredible ways.

When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other.

Here, you'll learn and grow as we help you create a career journey that's unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you'll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company's success.

Together, we'll win as a team, striving to uphold our company values and powerful backing promise to provide the world's best customer experience every day.

And we'll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

The Colleague Experience Group (CEG) seeks to provide a great colleague experience every day.

The Manager Assistant, Colleague Strategic Partner (CSP) will support the VP, Colleague Strategic Partner (CSP) responsible for Technology and Enterprise Digital & Data Solutions.

They are responsible for providing consultative support to the CSP team by managing projects and processes critical to the efficient operations of the team.

Additional responsibilities include:

Serve as the point of contact for the CSP team to drive Colleague Experience Group processes, initiatives, and projects.
Collaborate with Colleague Experience Group (CEG) Centers of Excellence (COEs) to provide endtoend support and management of critical CEG processes, including talent assessment, succession planning, performance management, compensation, colleague scorecard, and annual colleague survey.
Establish timelines, templates, and guidance to help ensure that Manager Assistant and Director Assistant counterparts within the business are able to support their leaders in completing annual and ongoing CEG processes, as well as special projects.
Managing the execution of critical CEG processes including performance management, talent assessment, yearend process, and employee engagement analysis, ensuring timely completion of deliverables.
Analyze data and metrics to identify human capital issues and extract insights; present reports to Senior CSP, Business Unit President and other senior leaders, as well as support the development and execution of action plans.
Serve as a liaison between BU Executive Office and the CSP team to ensure consistency & compliance of CEG guidelines and use of best practices across the business.

Minimum Qualifications:

Superior time management & organizational skills including the ability to prioritize and multitask and handle timesensitive deadlines in a complex, fastpaced environment
Demonstrated skills in analyzing and synthesizing data and presenting in a simple, businessfocused presentation format
Experience in HR/CEG or consulting preferred
Proven ability to build and leverage relationships to collaboratively drive results in support of business objectives.
Prior experience and familiarity working in a highly matrixed organization
Confidence and maturity to partner with colleagues and business stakeholders at all levels of seniority
Capable of establishing trust and followership across peer group and other key stakeholders
Excellent communicator with strong influencing skills
Ability to build and maintain credibility with senior business leaders
Sharp attention to detail and the desire to deliver premium quality work product with mínimal supervision and revisions.
Superior Excel and PowerPoint skills
Willingness to take initiative and work within ambiguous situations
High degree of adaptability and the ability to learn quickly and work with mínimal direction

Preferred Qualifications:

Excitement about Technology and curiosity to learn about the Amex Technology business
Experience overseeing performance management, talent assessment and yearend compensation processes

Salary Range:
$80,000.00 to $155,000.00 annually + bonus + benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life.

Benefits include:

Competitive base salaries
Bonus incentives
6% Company Match on retirement savings plan
Free financial coaching and financial wellbeing support
Comprehensive medical, dental, vision, life insurance, and disability benefits
Flexible working model with hybrid, onsite or virtual arrangements depending on role and bus