Vice President of Operations - Los Angeles, United States - Paladin Technologies

Paladin Technologies

Verified Company

Los Angeles, United States

2 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

As VP of Operations at Paladin Technologies, you will provide local leadership in support of company goals, growing our market share and maintaining the existing business and customer base.

The VP of Operations will work strategically and collaboratively with the existing Paladin Technologies leadership to support overall business development, account management, execution of complex technology projects, ensure we are delivering the highest level of service for our ever-growing client base while supporting our highly skilled workforce.

You will have full financial accountability and responsibility for the business results of the San Diego branch.

As our VP of Operations, your top priority is to build strong and trusted relationships with our clients and internal stakeholders, while driving and delivering first-class multi-scope projects and services.

The VP of Operations will conduct all aspects of their work at Paladin Technologies in accordance with our Company Values:

OUR VISION: Innovation through teamwork
OUR MISSION: We are committed to solving complex technology challenges through the power of an innovative team
LEADERSHIP MINDSET: Through a mindset of excellence, innovation, and entrepreneurship, we provide customized solutions for our clients while advancing the industry
PEOPLE DEVELOPMENT: Through our actions of leadership and support, we create an environment for our people to grow to embrace excellence and innovation
TEAM: Together everyone achieves more through our commitment of accountability, respect, effective communication, and collaboration
CLEINT FOCUSED: We make it easy for our clients to receive exactly what they expect because we are listening

Position Responsibilities:

Responsible for delivery of scope of services for our clients across Southern California and across the country
Manage P&L of the operations & service departments to maximize efficiency and profitability.
Build and maintain relationships with external clients and internal partners, ensuring effective communications with all stakeholders
Work with sales team to establish service and maintenance agreements for our key clients
Control costs and maximize productivity through the implementation of best practices and standard processes
In cooperation with the leadership team, develop reporting metrics from our service ticketing and financial accounting systems
Deliver on all aspects of our service level agreements including field service technical support, preventative maintenance, emergency response and reporting functions
Plan, organize, direct, and control staffing levels and utilization rates to ensure that all projects are delivered on time, on budget and to a highquality standard.
Accountable for maintaining technical labour schedule to ensure optimal utilization of resources, and reallocate resources as required to accommodate business & project priorities.
Communicate with Project Management and Estimation teams to evaluate all current and upcoming project work for required quantity and skillset of technical labour and office support.
Foster a corporate culture that promotes safe practices and encourages individual integrity and accountability.
Ensure all Health, Safety and Environmental policies and practices are followed and meet client requirements
Conduct performance management throughout the year including annual performance evaluations and compensation planning for department
Partner with HR to ensure the right people are hired, trained, and supported throughout their career with Paladin Technologies
Communicate the Paladin Technologies brand identity, values, and positioning in our Southern California Group that supports company alignment

Required Qualifications:

10 or more years' experience as an Operations Leader overseeing complex technology projects
Previous and progressive experience in Project Management and Project Management leadership
Postsecondary education (Diploma or bachelor's degree in management desirable)
Experience in project planning, risk management, cost / schedule management, and methods of analysing and reporting project performance on financial and other KPI's as demonstrated by 5 years of relevant experience
A valid California Driver's License and ability to pass preemployment screens

Preferred Qualifications:

Previous experience in directly managing or overseeing the management and delivery of multimilliondollar projects in one or several low voltage business segments with preference to multiscope in integrated security systems, structured cabling, and audiovisual projects.
Previous experience in Business Development or General Management
Experience with "enterprise" security solutions such as Genetec, Lenel, Milestone, Motorola
Previous direct commercial sales, estimating, or design experience
Project Management Professional (PMP) certification
Experience with Microsoft Dynamics 365