Health Center Relations Specialist - Glendale, United States - Terros

Terros

Verified Company

Glendale, United States

2 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

Overview:
- year relevant front office customer facing and focused service experience in
healthcare, hospitality or banking and we will train you**The position performs a variety of duties which include, but are not limited to, greeting individuals, appointment scheduling, intake interviews, gathering information and paperwork. Reporting to the Practice Supervisor, the ideal individual is flexible, compassionate and professional. If you enjoy working with individuals during some of the most vulnerable times of their lives this may be just the opportunity you've been seeking.

We are a healthcare company focused on the whole person, providing primary care and specializing in mental health and substance use treatment for the last 50 years.

We help people live their lives in recovery and we save lives every day.

**_
Recently awarded among _
_Arizona's Most Admired Companies in 2022_

Responsibilities

:

Terros Health is hiring a Health Center Relations Specialist for our Olive Health Center in Glendale, AZ.**
$300 Sign on Bonus

Full-Time, Employment
Monday to Saturday. Monday to Thursday 7:30am to 8pm (on rotation one day a week to closing shift from 11am to 8pm). Friday 7:30am to 5pm.

Saturday 7:30am to 5pm (on rotation once a month).

WE WILL TRAIN YOU
**Minimum One

Year Relevant Front Office Customer Facing and Focused Service Experience in Healthcare, Hospitality**
(i.e., meeting or conventions, hotel), or Banking required.

Front Office Experience in Healthcare, Behavioral Health, Dental or a Medical Office is Preferred

Full Benefits, Including 401K and Generous PTO/PST (4+ weeks)

$ Bilingual Language Differential Pay Available

$New Competitive Compensation

Health Center Relations Specialist Duties Include

:

Greet individuals coming into the clinic in a professional and courteous manner, assist their needs promptly with compassion, in accordance with Terros Health values.
Process the check in of patients and notify the appropriate staff member of the arrival of patients. Update relevant information during autoflow by completing fourpoint check.
Review and update the daily schedules; ensuring all necessary data is accurately collected.
Gather and maintain patient demographics, ensuring accurate and complete information, in compliance with UDS guidelines.
Basic knowledge of insurance levels, such as, Medicare, Medicaid, commercial plans, and various other types.

Benefits & Wellness

Multiple medical plans including a no premium plan for employees and their families
Multiple dental plans including orthodontia
Financial wellbeing 401(k) with a company match, interest free medical line of credit, financial education, planning, and support
4 Weeks of paid time off in the first year
Wellness program
Child Care Support Program
Pet Insurance
Group life and disability insurance
Employee Assistance Program for the Whole Family
Personal and family mental and physical health access
Professional growth & development including scholarships, clinical supervision, and CEUs
Employee perks and discounts
Gym memberships
Tuition at GCU and University of Phoenix
Car rentals

Qualifications:
-
High School Diploma, GED within six (6) months of assuming this position Or Associates degree in medical and health (e.g. healthcare administration, insurance billing and coding, psychology) or care social work, human services, communication preferred.

:

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At least one year relevant front office customer-facing service experience in healthcare, behavioral health, dental or a medical office preferred. Experience in hospitality (i.e., meeting or conventions, hotel), or banking will also be considered.

:

Familiarity with health insurance eligibility and electronic health record management systems. Experience with NextGen preferred.
Intermediate level of competency in Microsoft Suite and webbased programs.
Experience in managing a wide range of administrative, support related tasks. Must be well organized, flexible, able to multitask, possess strong time management skills, attention to detail and enjoy working in a fastpaced, ever changing environment.
Excellent written and verbal communication skills.
Proven track record of delivering a high level of customer service in a healthcare setting.
This role is a nondriving position. This position is performed at one location and does not require travel to various Terros Health centers. May be 18 years of age and with less than two years' driving experience or no driving experience.
Must pass a TB Test.

Physical demands of this position are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.