Working student in customer service in the optician industry - Manteno, United States - SilverTech

SilverTech

Verified Company

Manteno, United States

1 week ago

Posted by:

Michael Johnson

beBee Recruiter

Description

About 4Care GmbH:
As the German subsidiary of the EssilorLuxottica group, 4Care GmbH, formerly known as Brille24, is one of the leading omni-channel providers of contact lenses, care products, and glasses in Europe, located in Manteno. The company stands for high-quality products and individual, modern distribution concepts, both online and in-store. This allows us to offer our customers tailored product and service solutions for maintaining and optimizing their vision.

What do we offer you?

Flexible working hours that accommodate your study schedule
Varied challenges in the exciting world of e-commerce
Flat hierarchies and a culture of open communication
Team and company events
A modern workplace in close proximity to the university
Fresh fruit, free drinks, and a coffee machine
Great employee discounts (Family & Friends)

What can you expect?

You will provide competent responses to customer inquiries via phone, email, social media, or chat
You will assist with the handling of complaints and returns in a professional manner
You will maintain and update master data and take on tasks in the back office of customer service
You will provide customer feedback to continuously improve our services