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    Front Desk Rep - Jacksonville, United States - Red Roof

    Red Roof
    Red Roof Jacksonville, United States

    1 week ago

    Default job background
    Part time
    Description

    ** Front Desk Rep - Part-Time**

    **Job Category****:** Inns - Hourly **Requisition Number****:** FRONT002705 Showing 1 location **Job Details**

    **Description**

    Someone to help our guests Show off your city and be the tour guide for the guests send them to your local favorites.

    Make an impact on your guests by making each experience unique and tailored to them.

    Empowered individuals are our favorite be your bold self.

    Welcomes guests and assists them with their stay, including checking in/out, wake up/courtesy calls, and handling guest concerns and requests

    Takes reservation requests and making adjustments to reservations as needed

    Works with Hotel Management and other team members to provide an excellent guest experience

    Uses our front desk computer system to complete customer transactions and run reports

    Communicates with the housekeeping team to be aware of room availability or guests

    Must be flexible in the work hours based on hotel occupancy.

    Must be able to work on weekends, holidays and events.

    **QUALIFICATIONS**

    HS Diploma or equivalent work experience

    1-2 years in a previous customer service position

    Basic office skills (i.e. math, cash handling, computer skills, etc.)

    **Qualifications**

    **Skills**

    **Behaviors**

    **:**

    **Motivations**

    **:**

    **Education**

    **Experience**

    **Licenses & Certifications**

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