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Server - Madison, United States - Eldoradogrillmadison
Description
**Title: Server**
**Work Status:** Non-Exempt/Hourly
**Reports to:** Assistant General Manager or General Manager
**Position Summary:** A restaurant server takes orders, answers questions about the menu and food, sells the restaurant's food and drinks, takes payment, communicates orders with the kitchen staff, seats customers, and helps with customer service and cleaning.
**Essential Functions:**
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions: The main responsibility for this position is to deliver food to guests in a friendly, professional & knowledgeable manner.
**Responsibilities:**
Prepare room for dining by setting tables
Help patrons select food and beverages by presenting menu; explaining the chef's specialties if applicable; answering food and beverage questions
Stay updated on current menu choices, specialties and menu deviations, knowing if the kitchen staff is running out of any items, etc.
Submit orders to bar and kitchen by recording patrons' choices; identifying patrons' special dietary needs and special requests
Keep kitchen staff informed by noting timing of meal progression
Serve food and beverage orders
Process payments
Contribute to team effort by accomplishing related results as needed
Protect establishment and patrons by adhering to sanitation, safety and alcohol beverage control policies
Provide welcoming phone greeting and following guest ordering procedures
Convey menu information over the phone to guests and give accurate estimate of delivery time
Perform basic cleaning tasks as needed or directed by supervisor
Fill in for absent staff as needed
Assist with special events as needed
Promptly address customer service issues and refer customers to management when necessary
**Job Requirements:**
Must be able to carry trays or supplies lbs.)
A desire to help out where needed and work as part of a team
Passion for providing extraordinary service
The ability to thrive in a fast-paced environment
**Qualifications:**
Ability to utilize restaurant POS software
Great attitude and positive outlook
Strong customer service
A dedication to teamwork
Server experience preferred but not necessary
**Other Duties:**
This is not an all-inclusive list of responsibilities, duties, and skills required of personnel so classified. Further, this job description is not intended to limit or in any way modify the right of any supervisor to assign, direct, and control the work of any employee under his/her supervision.
Company : Food Fight Inc
Position : Server
Status : Part Time
Shift : First (Day), Second (Afternoon)
Req # :
Date Posted : January 05, 2022
Location : 744 Williamson St, Madison, US, WI, 53703
Job Category : Restaurant