Consumer Loan Specialist - Burbank, United States - Clearpath Federal Credit Union

Clearpath Federal Credit Union

Verified Company

Burbank, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

Job description

Communicates with consumer loan applicants (auto, personal, visa) to elicit information, investigate member applicants' background and verify references; help prepare loan request documents; forward the results of credit investigation and member interview, reports, and documents for underwriter's decision.

Review loan papers to ensure completeness, and complete transactions between Credit Union and member borrowers. Endeavor to cross-sell Clearpath products and services. Provide excellent member service to Clearpath members. Maintain and project Clearpath professional reputation and image.

Knowledge and Skill Requirements

High school diploma or GED equivalent
Duties require professional oral and written communication
Possess an ability to interact effectively with Clearpath members, coworkers, and management in a timely and professional manner
Basic reading and aboveaverage arithmetic skills
Requires the ability to read, speak, and write English fluently
Knowledge of all Clearpath Loan and Deposit programs offered

Physical/Mental Requirements

Possess an aptitude to handle stressful situations
Capable of performing simple/complex tasks, while maintaining good attention to detail
Ability to comprehend/follow instructions, given both verbally and orally
Ability to maintain an appropriate clean and organized work space
Repetitive hand/finger action
Capacity to prioritize work load and is multitasked oriented
Endurance for sitting and or standing for long periods of time
Normal vision and hearing
Capable of operating various electrical office equipment
Must present a professional appearance
Job requires some sedentary work, consisting of occasional walking, standing, and lifting up to 30 pounds

Essential Job Functions

Responsible for quoting Consumer Loan rates and terms, disclosures, and answer other member questions as necessary
Interview applicant(s) to obtain personal and financial data, calculate income and ratios as required
Knowledgeable and comprehends/communicates to member in a friendly manner the laws, rules and regulations of credit granting criteria
Answer member questions and concerns
Crosssell other Clearpath products and services
Confer with applicant regarding creditreport content, verify financial history, and make inquiries as needed
Communicate with members during the loan process: relay the underwriter's decisions, obtain documentation from the member as required, and have documents signed as needed
Fund loans and disburse funds per underwriter's decision
Perform all duties above in a timely and thorough manner with mínimal errors
Other duties as assigned