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    Technical Support Engineer III - Loveland, United States - HealthSource of Ohio

    HealthSource of Ohio
    HealthSource of Ohio Loveland, United States

    2 weeks ago

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    Description


    If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

    Technical Support Engineer III

    Active - FT 40 full-time

    Technical

    Loveland, OH, US
    8 days ago

    Requisition ID: 1602

    Competitive pay with eligible incentive bonuses & yearly merit increases
    Structured schedules for work-life balance with Paid Time off & Long-Term Sick Bank hours
    Full Health Benefits Package, $500 Courtesy Care Benefits & up to $2000 in HSA funds
    Student Loan Forgiveness program & tuition reimbursement
    Complimentary scrubs
    Do you have what it takes to be a Technical Support Engineer III?
    One or more certifications in the following: Cisco CCNA, CompTIA Network +, CompTIA Security +, CompTIA A+, AWS or Azure Cloud Computing Certifications (Level 2 or above), Nextgen or EHR of choice - Certified Professional in either EPM or EHR certification
    Experience providing technical customer support, vendor or project team management
    Must have in-depth knowledge for maintaining a Windows Enterprise network environment, telepathy and LAN configurations
    Must have extensive experience supporting an enterprise environment with Azure integration
    Must have experience in managing and maintaining a Windows/VMWare infrastructure
    Must have experience with managing all active directory and group policy
    Must have experience in a leadership role, team or group lead
    Must have project management experience, concept to implementation with outside resource or team members
    Must be able to work with non-technical team members and communicate effectively outside the IT arena
    Must have experience in managing network security elements within the confines of regulatory or leadership direction
    Must be team oriented, willing to support each other and share experience
    Must have experience working with or managing vendors including support and change control
    VMWare or other virtual infrastructure support a plus
    A day in the life of a Technical Support Engineer III at HSO:
    Assist leadership in resource management as well as project resources.
    Become backup for the Information Technology Director regarding vendor management, support, and escalation.

    Review metrics and tools to proactively monitor hardware, application, and system performance, push alerts, and to provide daily, weekly, and monthly reports as required.

    Monitor system elements provided by external vendors.
    Manage internal network infrastructure including Active Directory, Group Policy, DNS and DHCP

    Who We Are:


    HealthSource of Ohio is a not-for-profit community health center in Southwestern Ohio that provides quality, patient-centered primary and preventative care for all.

    Our employees are dedicated to the belief that every patient deserves to be treated with respect, dignity, and equality, irrespective of their race, religion, economic status, or ability to pay.

    Check out what HSO employees have to say about working for HealthSource of Ohio:
    I am thankful to work for a great company that treats their employees as one of their own
    Medical Assistant/Receptionist, Mt. Orab
    HSO has been a breath of fresh air since the moment I arrived.

    I have never worked for an organization that values their employees so much Instead of feeling replaceable, and like you are never "doing enough", I am thanked for my work often.

    Staff is very familiar with "upper management" and they usually know us all by name I never dread coming to work and am proud to work for an organization that values their staff as much as their patients
    Visit our social media to learn more about HSO.
    Physical Activity: 25-75% lift/carry, push/pull, reach overhead, climb, squat/bend/kneel, sit/stand, walk/move about

    HealthSource of Ohio is an Equal Opportunity/

    Affirmative Action Employer:
    Minority/Female/Disabled/Veteran

    #J-18808-Ljbffr
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