Customer Service Advisor - Peoria, United States - Clae Goldman Team

Clae Goldman Team

Verified Company

Peoria, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

Do you love interacting with others, making connections, and helping people? Then you're an excellent fit for the Customer Service Representative position at our company You'll be responsible for responding to customer inquiries, mitigating service problems, and providing an exemplary customer experience.

If this posting sounds like a job you'll love, we highly encourage you to apply.

Compensation:

$80,000 yearly

Responsibilities:

Utilize scripts to handle difficult customer situations and bring them higher up, if necessary
Provide thorough followups to customer interactions, ensuring customer satisfaction
Make sure each customer's complaint is addressed with care and precision to achieve full customer satisfaction
Regularly meet with sales lead to receive the newest service and product knowledge
Maintain customer accounts and update with new account information as needed
Engage with homeowners, businesses, and community groups to educate them on the benefits of joining a community solar project
Generate new business opportunities through various channels, such as direct outreach, networking events, and referral programs
Develop and maintain strong relationships with clients and community stakeholders
Meet and exceed weekly and monthly sales targets

Qualifications:

Previous work in a customerfacing position
Must have graduated high school, received a G.E.D. or equivalent
Must possess exemplary interpersonal skills, communication skills, and active listening skills

About Company
Our dedicated team strives every day to provide our clients with the best services. Here at Clae Solutions, we take our job seriously and tailor our clients' policies to fit their needs.