Aps Supervisor - Apache Junction, United States - State of Arizona

State of Arizona

Verified Company

Apache Junction, United States

2 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

DEPARTMENT OF ECONOMIC SECURITY

Your Partner For A Stronger Arizona. _
DES works with families, community organizations, advocates and state and federal partners to realize our collective vision: A thriving Arizona._
DES serves more than 3 million Arizonans. Our Mission is to strengthen individuals, families, and communities for a better quality of life._

APS SUPERVISOR

Job Location:
Division of Aging and Adult Services (DAAS)
Adult Protective Services (APS)
11518 East Apache Junction, Arizona 85120
401 North Marshall Street, Casa Grande, Arizona 85122

Posting Details:

Salary:
$ hourly

Grade: 21

Closing Date: 5/23/2024

Job Summary:

The Department of Economic Security, Division of Aging and Adult Services, seeks an experienced and highly motivated individual to join our team as an APS Supervisor.

DAAS supports at-risk Arizonans to meet their basic needs and to live safely, with dignity and independence. Services and programs reach a diverse population of Arizonans.

You will supervise and oversee a unit of APS Investigators ensuring staff follow compliance with federal and state statutes mandating receipt and evaluation of reports of abuse, neglect or exploitation of vulnerable adults, 18 years of age or older.

You approve and/or deny case actions and documentation. You also respond to and address community concerns regarding casework. Please review the video to

This position may offer the ability to work remotely, within Arizona, based upon the department's business needs and continual meeting of expected performance measures.

The State of Arizona strives for a work culture that affords employees flexibility, autonomy, and trust.

Across our many agencies, boards, and commissions, many State employees participate in the State's Remote Work Program and are able to work remotely in their homes, in offices, and in hoteling spaces.

All work, including remote work, should be performed within Arizona unless an exception is properly authorized in advance.

Job Duties:
Essential duties and responsibilities include but are not limited to:

Supervises a unit of APS Investigators engaged in providing adult protective services.
Directs, instructs, explains, and counsels subordinate staff. Devises a schedule of work, reviews, and evaluates work products of subordinate staff and formulates plans for improvement, if needed.
Assign cases to staff in accordance with required timeframes and monitor cases to resolution and closure.
Monitors safety plans of employees, resolves problems and questions presented by staff regarding work methods and/or processes.
Instructs staff members in the use of a complex system of methods, procedures, rules and regulations utilized by the department.
Reads, examines, and reviews reports; makes corrections, adjustments, poses questions, and approves; writes detailed reports summarizing activities, transactions, or work products.
Confers with other staff members to discuss, plan, and determine courses of action in Adult Protective Services cases.

Knowledge, Skills & Abilities (KSAs):

Knowledge of:

Federal and state statutes, DES/DAAS regulations, policies and procedures related to reporting of vulnerable adult maltreatment.
Case management and social work practices and principles (e.g., aging and elder rights, psychological abuse, perpetrator characteristics, adult maltreatment, etc.)
Client and service delivery systems and statewide community resources
Management and supervisory techniques

Skills in:

Oral and written communication and active listening
Conflict resolution techniques and team building
Analyzing and assessing statistical data and reports

Ability to:

Manage, plan, and organize staff assignments and workload.
Write clear, concise, and accurate reports.
Work with adults at risk and interact with various ethnic groups within the community.

Selective Preference(s):

Prefer a Bachelor's Degree in Social Work, Criminal Justice, Gerontology, Healthcare, Public Administration or closely related field and 2 years of professional case management/investigation experience (Intake, Needs Assessment, Service Planning, and Monitoring and Evaluation);
OR 4 years experience providing professional case activities noted above.
Prefer demonstrated experience in:
Supervising OR
Mentoring OR
Standard Work Champion

Pre-Employment Requirements:

Successfully pass background and reference checks; employment is contingent upon completion of the abovementioned process and the agency's ability to reasonably accommodate any restrictions.
A.R.S Each employee of the department who has contact with children or vulnerable adults shall have a valid, unrestricted Level One fingerprint clearance card issued pursuant to section A.R.S
Flexibility in willingness to work longer shift hours or afterhours coverage, if necessary.

Benefits:

The Arizona Department of Economic Security offers a comprehen