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Punta Gorda

    Insurance Customer Service Representative - Punta Gorda, United States - Time Insurance Agency Inc

    Time Insurance Agency Inc
    Time Insurance Agency Inc Punta Gorda, United States

    3 weeks ago

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    Description

    Job Description

    Job Description

    Time Insurance Agency Inc, located in downtown Punta Gorda, has been a cornerstone of the community's insurance needs for over a decade. We specialize in all lines of business, offering personalized services tailored to each client's unique requirements. Our agency fosters a family-oriented atmosphere where collaboration, growth, and client satisfaction are paramount.

    We are currently seeking a dedicated individual to join our team as an Insurance Customer Service Representative. This position requires no prior insurance experience but is strongly encouraged and demands strong office skills and a passion for providing exceptional customer service. As the first point of contact for our clients, you will play a crucial role in maintaining our reputation for outstanding service.

    Apply Today Join our team and embark on a rewarding career journey with opportunities for personal and professional growth. If you're eager to learn, thrive in a collaborative environment, and are committed to delivering exceptional service, we'd love to hear from you.


    Benefits

    Annual Base Salary + Commission

    Paid Time Off (PTO)

    Evenings Off

    Weekends Off

    Holidays Off

    Paid Holidays

    Career Growth Opportunities

    Retirement Benefits

    Health Insurance

    Dental Insurance

    Vision Insurance

    Monday - Friday (8am - 5pm) Office Hours


    Responsibilities
    • Nurture strong customer relationships and aim to increase client retention and product loyalty.
    • Treat each customer contact as a cross and up-sell opportunity.
    • Utilize various computer systems for daily transactions, take premium payments, review, update, and endorsements.
    • Provide assistance and support to insurance agents and staff, focusing on managing the current book of business without the need for cold-calling.
    • Assist clients in navigating their insurance policies and answering any questions they may have.

    Requirements
    • Active Florida Property and Casualty License required. A license is not required to apply. Must have previous office experience.
    • A high school diploma is required with a strong drive for career advancement and a commitment to long-term tenure.
    • Pay meticulous attention to detail when reviewing policies, contracts, and client data to minimize errors and ensure the highest level of accuracy.
    • Efficiently manage multiple client inquiries, tasks, and administrative responsibilities simultaneously, maintaining a high level of organization and attention to detail.
    • Candidate must have basic computer software knowledge. This includes being proficient in Microsoft Office Suite.
    • Communicate effectively through written and verbal means, both with clients and team members, to provide clear, concise, and informative responses.
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