Program Support Clerk(Oa) - Chicago, United States - US Veterans Health Administration

US Veterans Health Administration

Verified Company

Chicago, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

Duties:

Program Support
Maintenance of the Work Order System

Maintains the Computerized Engineering Work Order Management System through DHCP/Outlook. Analyzes incoming computerized or written work orders for compliance with station and FHCC policies and procedures.
Screens all work orders for completeness. When work orders are incomplete, incumbent contacts requestor by phone to request additional information. Incumbent evaluates and prioritizes all requests received (verbally or written), codes and then enters (types) all required information into DHCP Work Order System. Properly distributes work orders to assigned shop for execution of the requested work.
Monitors the work order system on a daily basis and provides each shop with status of their orders, upon request. Runs computerized printouts by shop areas, listing all work orders over 30 days old. Meet with Shop Forman to verify status reports and makes necessary corrections to keep this information current.
Maintains the work order system by monitoring status, closing our work orders when complete, And properly filling completed orders for future reference, if required. All closed out entries are checked for accuracy prior to being filed.

Mail, Correspondence and Reports???????

Prints PM schedules monthly for distribution to the shops for required work performance of preventive maintenance tasks. Upon completion of the field work by journeymen tradesmen, makes computerized entries closing out the PM's. Also enters any changes to the system information if changes are noted by technicians.
Types general correspondence (memorandums, work schedules, timesheets, training

- schedules, minutes from various shop meetings, injury reports, construction specifications, etc.) for the Maintenance & Repair Foreman and for the various Shop Foremen, as directed.

Copies reports for distribution and sends/receives faxed materials as directed by immediate Supervisor and /or shop foreman.
Receives all incoming shop mail twice daily. Makes distribution to appropriate shops by sorting and placing in proper mailboxes located within incumbent's office area.

Work Schedule:
Monday - Friday 7:00am -3:30pm

Telework:
Not Authorized

Virtual:
This is not a virtual position.

Position Description/PD#:
Program Support Clerk(OA)/PD065710

Financial Disclosure Report:
Not required

Requirements:

Conditions of Employment:

Selective Service Registration is required for males born after 12/31/195
You may be required to serve a probationary period
Subject to background/security investigation
Selected applicants will be required to complete an online onboarding process
Training-Service Agreement and Mobility Agreement required
Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP)
Participation in the Coronavirus Disease 2019 (COVID19) vaccination program is a requirement for all Veterans Health Administration Health Care Personnel (HCP)
See "Additional Information" below for details.

Qualifications:

To qualify for this position,
applicants must meet all requirements by the closing date of this announcement, 05/01/2024.

You may qualify based on your experience and/or education as described below:

-
Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-4 in the normal line of progression for the occupation in the organization.

Examples of specialized experience would typically include, but are not limited to:
Communication and interpersonal relations, including the ability to appropriately and courteously relate to internal and external customer. - Maintenance of confidentiality of patient/employee information, electronic and print. - The medical center performance improvement program.

- How to work and function in the medical center in a safe manner, including infection control and the correct operation of equipment.

OR
-
Education

Four years above high school.
For GS5 level positions only education in excess of the first 60 semester hours (i.e., beyond the second year) is creditable toward meeting the specialized experience requirement. One full academic year of study (30 semester hours) _beyond the second year_ is equivalent to 6 months of specialized experience

You will be rated on the following Competencies for this position:

Computer Skills
Customer Service
Writing

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social).

Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment.

You will receive credit for all qualifying ex