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Member Solutions Advisor - Albuquerque, United States - Nusenda
Description
Nusenda Credit Union is dedicated to excellent member service, care for our community, and being a great place to work. We work to make a positive difference in the lives of the people we serve and help them achieve their financial goals. Diversity, equity, and inclusion are part of our culture and values.
We invest in people and their careers. Our competitive employee benefits include several health and wellness options, competitive 401(k) matching contributions, professional development, and tuition assistance and more
Thank you for your interest in joining the Nusenda team
We are currently seeking a Member Solutions Advisor to join our Member Solutions team. In this position, you will be responsiblefor monitoring and maintaining assigned accounts to meet established standards for collection performance. Preserve the Credit Union's assets by controlling delinquent loan accounts, collecting delinquent loan payments and overdrawn accounts, and/or recovering collateral. Maintain accurate files and reports on all activities and coordinate monitoring of possible kiting situations. You'll close abusive checking accounts and remove overdraft privileges. Work with branch personnel for the recovery of overdrawn share accounts. Maintain repossession records, including condition reports, pictures, expenses, and reports to management.
To thrive in this role, you should have oneto three years of similar or related collections or financial experience. This position is one part member service and one part problem solving. This might be the role for you if you enjoy work requiring interpersonal communication, attention to detail, and record management.
Key Skills and Experience: