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    Adult Care Manager - Rochester, United States - Villa of Hope

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    Job Description

    Job Description

    Adult Health Homes Care Manager

    Villa of Hope helps youth and families rebuild relationships, recover from trauma and renew Hope for their future.

    JOB TITLE: Care Manager

    DEPARTMENT: Adult Care Management

    SUPERVISOR: Program Manager

    POSITION GRADE: 80 [ salary range: 19.50hr-33hr commensurate with education and experience]

    ESSENTIAL FUNCTIONS:

    • Exercises full compliance with the Agency's Code of Conduct, all Agency Policies and Procedures.
    • Maintains confidentiality and security for all client and staff related materials and/or records.
    • Regularly practices adherence to the Program/Agency standards, and ensures documentation/policy requirements are being followed.
    • Demonstrates, promotes and practices cultural competency towards clients through respect and understanding.
    • Recognizes and embraces the diversity of teams, supports and develops the strengths of each individual adult and their family.
    • Consistently maintains positive relationships with clients/families and other service providers in the community.
    • Provides regular care management services to assigned caseload, which includes face to face visits per month based on expectations and need.
    • Maintains the required amount of billable services for each adult on their caseload.
    • Facilitates the development of a Care Team and carries out an individualized and strength-based Plan of Care.
    • Assists clients in managing and planning for safety needs and creating individualized safety/support plans.
    • Makes independent decisions and recommendations regarding immediate risk factors presented in the home based sessions.
    • Assures that clients and families obtain the services they need to assure their physical and mental health and the ability to live safely in their home community. Will provide linkage/referrals to community resources for mental health, social, physical, and housing/basic needs, etc.
    • Inform and educate clients and their families around a psychiatric diagnosis and its impact on home and community.
    • Arranges own schedule to be available to clients and families in their homes/community including working evenings if needed.
    • Will complete assessments of all clients, including HARP if applicable. Assessments include a comprehensive view of the client's strengths, challenges, skills, supports, etc.
    • Documents all client contacts and assumes responsibility for maintaining clinical records in accordance with Agency Standards.
    • Ensures documentation is accurate and completed on time.
    • Participates in regular weekly supervision.
    • Remains current in the field, and supports best practice models within the program.
    • Participates in ongoing training and professional development provided by the agency.

    COMPTENCIES:

    Leading Self

    -Character and Courage (Integrity and Trust)

    Leading Others

    -Customer Focus

    Leading the Organization

    -Commitment to Diversity, Inclusion, Justice and Equity

    MINIMUM QUALIFICATIONS:

    A Bachelor's of Arts or Science are preferred,

    Or An Associate's Degree with 1 year relevant experience in the Human Service, Health Care, or Mental Health fields.

    A strong knowledge of Adult Mental Health preferred.

    SPECIAL SKILLS:

    Valid NYS driver's license in good standing and has use of an automobile.

    Flexibility to meet with clients during evening hours if needed.

    PHYSICAL REQUIREMENTS:

    The following lists physical demands an employee will perform on a regular basis: standing, walking, sitting, bending, stooping, squatting, kneeling and climbing stairs.

    Ability to drive

    Ability to walk short distances

    Ability to use stairs

    Ability to leave a location quickly



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