Jobs
>
Dallas

    Import Customer Service Representative - Dallas, United States - Cmacgm Group

    Cmacgm Group
    Cmacgm Group Dallas, United States

    1 week ago

    Default job background
    Description

    CMA CGM Group, founded by Jacques R. Saad, is a leading worldwide shipping & logistics group. Now headed by Rodolphe Saad, CMA CGM reinvents transport and logistics in order to offer an integrated maritime, port and land service that exceeds its customers' expectations.

    Present in over 160 countries through 755 offices, 750 warehouses, equipped with a young and diverse fleet of 511 vessels, CMA CGM serves 420 of the world's 521 commercial ports and operates on more then 200 shipping lines. The group currently employs 110,000 people worldwide, including nearly 2,400 in Marseille, in its headquarters in Marseilles.

    *This position will be responsible to* **:**

    Answer incoming calls and e-mails, ensuring customers receive tier 1 level customer service within SLA.

    Answer incoming live chats, ensuring customers receive tier 1 level customer service.

    Provide updates on shipments using relevant rail and terminal websites to provide accurate information to our customers.

    Liaison between external and internal customers for import issues and follow up as needed.

    Provide notices or other information to customers as applicable for holds, vessel arrival information, customs information, delays, or release status notifications

    Ensure contact information is accurate in LARA.

    Miscellaneous related duties or projects as assigned.

    *Skill Sets / Education & Experience Requirements:*

    High School Diploma or Equivalent.

    Minimum 1year general work experience required.

    Proficient computer skills to include basic Microsoft applications (Excel, Outlook, Word, Internet Explorer)

    Ability to accept and retain instruction.

    Multi-tasking abilities to perform in a high-volume call center environment

    Communicate and listen effectively.

    Able to think quickly to identify problems as well as research solutions.

    Display attention to detail.

    Excellent phone etiquette and proven customer service abilities.

    Ability to work in a fast-paced environment.

    Must be available to work 9:00am - 6:00pm, Monday thru Friday.

    *Skill Sets / Education & Experience Preferred:*

    Associates Degree preferred.

    CMA CGM (America) LLC is committed to equal employment opportunity for all qualified persons without regard to race, color, religion, sex, national origin, pregnancy, age, sexual orientation, marital status, gender identity, veteran status, disability, or any other legally protected classification.

  • Yobalia

    Customer service representative

    1 week ago

    Yobalia Dallas, United States

    ". · | | Customer service representative (INGLS Y SAP) ** Customer service representative (INGLS Y SAP)** · Descripcin de la oferta Publicada el: 21/12/ :15h Ubicacin: Barcelona Categora: Atencin al pblico (Atencin al cliente) Vacantes: 1 Nivel: Empleado Buscamos Customer servi ...

  • Remedy Corporation

    Customer Service Representative

    3 days ago

    Remedy Corporation Dallas, United States

    This is a remote position. · The Customer Service Representative (CSR) is responsible for providing effective customer service for all customers by using knowledge of company products and services. CRS's interact with customers to provide information in response to questions, con ...

  • Nothing Bundt Cakes

    Guest Service Representative

    1 week ago

    Nothing Bundt Cakes Dallas, United States

    About the Guest Service Representative (GSR) Position We are looking for a highly motivated and guest focused individual to work as a member on our GSR team Join one of the busiest Nothing Bundt Cakes locations in the country and be a part of a fun Guest Service, Representative, ...

  • CornerStone Staffing

    Customer Service Representative

    1 week ago

    CornerStone Staffing Dallas, United States

    Do you have at least 3 plus years' experience in a customer service or administrative role? CornerStone Staffing is seeking candidates with computer proficiency, excellent written and verbal communication, and customer service Come apply today · Job Title: Customer Service Repres ...

  • Nothing Bundt Cakes

    Guest Service Representative

    3 hours ago

    Nothing Bundt Cakes Dallas, United States

    The Nothing Bundt Cakes (NbC) Guest Service Representative creates a warm, welcoming environment for our guests, offers creative solutions for unique celebratory occasions and sells our delicious cakes. The Guest Service Representative is the first point of brand contact in our b ...

  • The Sixth Floor Museum

    Guest Services Representative

    3 hours ago

    The Sixth Floor Museum Dallas, United States

    Summary: · Working as part of a team supporting the delivery of exemplary visitor service, the Guest Services Representative provides overall visitor services duties to ensure that the visitor experience at The Sixth Floor Museum at Dealey Plaza is constructive, informative, and ...

  • W.W. Grainger, Inc.

    On-Site Service Representative

    1 week ago

    W.W. Grainger, Inc. Dallas, United States Part time

    Work Location Type: Onsite · As a leading industrial distributor with operations primarily in North America, Japan and the United Kingdom, We Keep The World Working by serving more than 4.5 million customers worldwide with products delivered through innovative technology and deep ...

  • Key-Whitman Eye Center

    Patient Service Representative

    1 week ago

    Key-Whitman Eye Center Dallas, United States

    Position Summary · The Patient Service Representative handles inbound and outbound calls in a timely and effective manner. The position will promote the business processes and support a standard of excellent patient care relating to innovative and superior vision correction care ...

  • Car Capital

    Customer Service Representative

    1 week ago

    Car Capital Dallas, United States

    **Customer Service Representative** · **General** · Car Capital Technologies is a quickly growing tech company in the auto finance space. We are expanding our call center, and we are looking for great customer service representatives This position will involve assisting in the ...

  • Copart

    Customer Service Representative

    1 week ago

    Copart Dallas, United States

    The Remote Customer Service Representative (CSR) provides exceptional customer service to internal and external customers of Copart. Through a thorough understanding of Copart practices, the CSR offers solutions that aid and facilitate a unique custo Customer Service, Customer Se ...

  • Zion Capital

    Customer Service Representative

    14 hours ago

    Zion Capital Dallas, United States

    The customer comes first within the hospitality industry and that is no exception at Zion Capital. Our Customer Service Representatives help the local neighborhoods by offering products and services from our various clientele to increase their brand awareness and community outrea ...

  • Hire Up Staffing Services

    Customer Service Representative

    1 week ago

    Hire Up Staffing Services Dallas, United States

    Elevate Your Customer Service Career, Embrace Challenges, and Join a Team Committed to Excellence Hire Up is partnered with one of the oldest and largest supplier of paper products in the United States and is looking for experienced Customer Service Customer Service Representativ ...

  • Key-whitman Eye Center

    Patient Service Representative

    4 days ago

    Key-whitman Eye Center Dallas, United States

    Position Summary · The Patient Service Representative handles inbound and outbound calls in a timely and effective manner. The position will promote the business processes and support a standard of excellent patient care relating to innovative and superior vision correction care ...

  • FYZICAL Therapy and Balance Centers

    Customer Service Representative

    1 week ago

    FYZICAL Therapy and Balance Centers Dallas, United States

    If you have a passion for helping others and enjoy interacting with the general public, FYZICAL, the leading physical therapy company in the country, has a Customer Service Representative opening in Dallas, TX, that is a perfect fit for youAs the first and last person our amazing ...

  • GAINSCO

    Customer Service Representative

    2 weeks ago

    GAINSCO Dallas, United States

    CUSTOMER SERVICE REPRESENTATIVE do? Provide quality customer service by assisting agents and/or customers with specific questions concerning the company website, policies, and billing. Handle inbound calls provide appropriate solutions and alternativ Customer Service, Customer Se ...

  • Atlas Credit

    Customer Service Representative

    2 weeks ago

    Atlas Credit Dallas, United States

    Company History · Atlas Credit Company is a family owned and operated financial institution. We have helped millions of customers with their financial needs and provided over three billion dollars of financial assistance since 1968. Our core values are community and family drive ...

  • UnitedHealth Group

    Customer Service Representative

    1 day ago

    UnitedHealth Group Dallas, United States

    Answer incoming phone calls from customers and identify the type of assistance the customer needs (i.e. benefit and eligibility, billing and payments, authorizations for treatment and explanation of benefits (EO - Bs) Ask appropriate questions and li Customer Service Representati ...

  • Gig

    Customer Service Representative

    1 week ago

    Gig Dallas, United States

    WE ARE HIRING ASAP CUSTOMER SERVICE APPLICANTS NEEDED · We are looking for someone with excellent communication skills to fill our newly open customer service position. · Responsibilities Will Include: Customer service · Handling customer complaints and escalations · Completing ...

  • FastSigns

    Customer Service Representative

    1 week ago

    FastSigns Dallas, United States

    Benefits:Bonus based on performance · Competitive salary · Free food & snacks · Free uniforms · Opportunity for advancement · Paid time off · Training & development · Fastsigns of Dallas- Fair Park is hiring for a Customer Service Representative to join our team · Benefits/Perks ...

  • Ace Parking

    customer service representative

    2 weeks ago

    Ace Parking Dallas, United States

    About Us: One of the reasons why we are the nation's leading parking management expert is because we recognize that "people" are what makes our company successful. It is this recognition that serves as the foundation and building block for our contin Customer Service, Customer Se ...