Technical specialist in engineering as a technical consultant for customer service - Oaks, United States - Matrix Innovations

Description

These exciting tasks are waiting for you:

You will handle complex network-related business processes
You will create network-related technical concepts
You will organize processes for network-related issues
You will receive and respond to customer inquiries and complaints
You will support process and expert teams and assist in implementing process improvements.
A profile that inspires us

You have completed a degree from a university or technical college, or have completed training as a technician or business administrator
You have knowledge of business administration and can quickly familiarize yourself with new IT systems.
You have knowledge and experience in the energy industry.
Your work style is characterized by a high level of personal responsibility and quality awareness.
You have a strong customer orientation and can keep a cool head even in difficult situations
You are known for your analytical thinking skills and organizational abilities.