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Post Doc Res Assoc
1 week ago
University of Utah Salt Lake City, United StatesBookmark this Posting | Print Preview | Apply for this Job · Announcement · Details · Open Date 07/17/2023 Requisition Number PRN35720B Job Title Post Doc Res Assoc Working Title Post Doc Res Assoc Job Grade A00 FLSA Code Administrative Patient Sensitive Job Code? No Standard Hou ...
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Post Doc Res Assoc
1 week ago
University of Utah Salt Lake City, United StatesBookmark this Posting | Print Preview | Apply for this Job · Announcement · Details · Open Date 01/23/2024 Requisition Number PRN37506B Job Title Post Doc Res Assoc Working Title Post Doc Res Assoc Job Grade A00 FLSA Code Administrative Patient Sensitive Job Code? No Standard Hou ...
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Post Doc Res Assoc w/Ret
1 week ago
University of Utah Salt Lake City, United StatesBookmark this Posting | Print Preview | Apply for this Job · Announcement · Details · Open Date 08/04/2023 Requisition Number PRN35924B Job Title Post Doc Res Assoc w/Ret Working Title Post Doc Res Assoc w/Ret Job Grade A00 FLSA Code Administrative Patient Sensitive Job Code? No ...
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Post Doc Res Assoc
1 week ago
University of Utah Salt Lake City, United StatesBookmark this Posting | Print Preview | Apply for this Job · Announcement · Details · Open Date 02/07/2024 Requisition Number PRN37655B Job Title Post Doc Res Assoc Working Title Post Doc Res Assoc Job Grade A00 FLSA Code Administrative Patient Sensitive Job Code? No Standard Hou ...
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Post Doc Res Assoc w/Ret
1 week ago
University of Utah Salt Lake City, United StatesBookmark this Posting | Print Preview | Apply for this Job · Announcement · Details · Open Date 11/28/2023 Requisition Number PRN37032B Job Title Post Doc Res Assoc w/Ret Working Title Post Doc Res Assoc w/Ret Job Grade A00 FLSA Code Administrative Patient Sensitive Job Code? No ...
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Post Doc Res Assoc w/Ret
1 week ago
University of Utah Salt Lake City, United StatesBookmark this Posting | Print Preview | Apply for this Job · Please see Special Instructions for more details. · Required materials: · * Letter of interest (cover letter) · * CV · * Research statement · * List of three references · * Exemplar publication or pre-pub that highlight ...
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Post Doc Res Assoc
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University of Utah Salt Lake City, United StatesBookmark this Posting | Print Preview | Apply for this Job · Announcement · Details · Open Date 07/19/2023 Requisition Number PRN35763B Job Title Post Doc Res Assoc Working Title Cancer Communication Postdoctoral Research Fellow Job Grade A00 FLSA Code Administrative Patient Sens ...
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Assoc Dir, Administration
4 days ago
University of Utah Salt Lake City, United StatesBookmark this Posting | Print Preview | Apply for this Job · Announcement · Details · Open Date 09/06/2023 Requisition Number PRN36299B Job Title Assoc Dir, Administration Working Title Associate Director, Executive MBA Job Grade F FLSA Code Executive Patient Sensitive Job Code? ...
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University of Utah Salt Lake City, United StatesDetails · Open Date · 05/15/2024 · Requisition Number · PRN38558B · Job Title · Assoc Dir, HR · Working Title · Associate Director, Human Resource Business Partner · Job Grade · G · FLSA Code · Executive · Patient Sensitive Job Code? · No · Standard Hours per Week · 40 · ...
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Assoc Dir, HR
1 week ago
University of Utah Salt Lake City, United StatesBookmark this Posting | Print Preview | Apply for this Job · Please see Special Instructions for more details. · Priority review begins May 27th. · Announcement · Details · Open Date 05/15/2024 Requisition Number PRN38558B Job Title Assoc Dir, HR Working Title Associate Dire ...
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FNS Assoc
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HCA Healthcare Salt Lake City, United States Full timeDescription · Introduction · Do you want to join an organization that invests in you as a(an) FNS Assoc? At St. Marks Hospital, you come first. HCA Healthcare has committed up to 300 million in programs to support our incredible team members over the course of three years. · Ben ...
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Assoc FNS PRN
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HCA Healthcare Salt Lake City, United States PRN/Per DiemDescription · Introduction · Are you looking for a work environment where diversity and inclusion thrive? Submit your application for our Assoc FNS PRN opening with St. Marks Hospital today and find out what it truly means to be a part of the HCA Healthcare team. · Benefits · St ...
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Construction Project Systems Analyst
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The Haskell Company Salt Lake City, United States Regular, Full time· Construction Project Systems Analyst · Job Locations · US-UT-Salt Lake City | US-FL-Jacksonville | US-MO-St. Louis | US-NC-Charlotte | US-OK-Oklahoma City | US-MN-St Paul | US-GA-Atlanta · Requisition ID · 4936 · Category · Accounting · Overview · Are you ready to move your c ...
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Project Systems Analyst
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The Haskell Company Salt Lake City, United States Regular, Full time· Project Systems Analyst · Job Locations · US-UT-Salt Lake City | US-FL-Jacksonville | US-MO-St. Louis | US-NC-Charlotte | US-OK-Oklahoma City | US-MN-St Paul | US-GA-Atlanta · Requisition ID · 4936 · Category · Accounting · Overview · Are you ready to move your career forward ...
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evs assoc prn
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EVS Assoc
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EVS Assoc PRN
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HCA Healthcare Bountiful, United States PRN/Per DiemDescription · Introduction · Do you have the PRN career opportunities as a(an) EVS Assoc PRN you want with your current employer? We have an exciting opportunity for you to join Lakeview Hospital which is part of the nations leading provider of healthcare services, HCA Healthcar ...
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FNS Assoc
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HCA Healthcare Bountiful, United States Full timeDescription · Introduction · Are you looking for a work environment where diversity and inclusion thrive? Submit your application for our FNS Assoc opening with Lakeview Hospital today and find out what it truly means to be a part of the HCA Healthcare team. · Benefits · Lakevie ...
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FNS Assoc PRN
3 weeks ago
HCA Healthcare Bountiful, United States PRN/Per DiemDescription · Introduction · Are you looking for a work environment where diversity and inclusion thrive? Submit your application for our FNS Assoc PRN opening with Lakeview Hospital today and find out what it truly means to be a part of the HCA Healthcare team. · Benefits · Lak ...
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EVS Assoc
2 weeks ago
HCA Healthcare Bountiful, United States Full timeDescription · Introduction · Are you looking for a work environment where diversity and inclusion thrive? Submit your application for our EVS Assoc opening with Lakeview Hospital today and find out what it truly means to be a part of the HCA Healthcare team. · Benefits · Lakevie ...
Service Delivery Assoc 3 - SALT LAKE CITY, United States - Unisys
Description
We Believe in Better
We are a global information technology company that builds high-performance, security-centric solutions that can help change the world. Enhancing people's lives through secure, reliable advanced technology is our vision.
At Unisys, we believe in better Here, you have the opportunity to learn new skills, apply your expertise, and solve complex problems with cutting edge technologies and solutions. You are part of a global diverse team that supports you, drives change, and delivers successful results consistently.
Our associates are at the forefront of everything we do, driving our clients' successes while giving back to communities and making this world a safer and more secure place to live and work. Our success is a direct result of the work of our people who live and breathe our Core Beliefs. Simply put, we believe in better lives. Join us
Learn more about Unisys and our key solution offerings: Unisys, StealthTM, CloudForte, InteliServeTM
What success looks like in this role:
· Perform consistent monitoring on Service Desk agent interactions with End Users as well as the related tickets. Ensure that all designated agents in the team are coached timely and effectively.
· Coaching abilities to drive agent performances
· Provide input for Knowledge Article updates and recommend other improvement suggestions.
· Prepare reports and quality indicators, provide Quality results to Service Desk Leadership members, and implement continuous improvement action plans for enhancing End User Experience.
· Collaborate with Knowledge, training, Quality and Operation to drive results
· Prepare and Drive Quality assurance Weekly, Monthly business presentation [WBR, MBR]
· Active participation in quality initiatives and Team objectives and high-quality execution of the Quality Process.
· Conduct sessions with Service Desk agents and staff members to calibrate on call guidelines and discuss on Quality Metrics.
· May involve Client interaction and activities
· SD basic technical troubleshooting experience
You will be successful in this role if you have:
o Good understanding of IT Service Desk Level 1 Support processes
o MIS reporting, trending reporting and Analytics
o Good knowledge of Service Desk Tools, Applications
o Experience creating and updating reports. Should be able to interpret data and trend analysis.
o Able to resolve escalations and keep stakeholders informed
o Highly resourceful, self-driven, and proactive attitude that demonstrate ownership
o Growth Mindset that generates curiousness about the working environment
o Fundamental Leadership attributes
Good and Effective Coaching Skill
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