Email Agent Flight Bookings Home Office - Saddlebrooke, AZ, United States - Golden Gate Group

James Miller

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James Miller

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Freelance
Description

For a renowned airline, we are looking for administrative employees / office clerks (m/f/d) in the back office to support business and private customers in Saddlebrooke, AZ.


Your responsibilities:


  • Written processing / answering of inquiries from passengers on topics such as frequent flyer program, online checkin, special and excess baggage, seat reservation, information on the transportation of animals, etc.
  • First point of contact (m/f/d) for business and first class customers.

Your qualifications:


  • Motivation, friendliness, strong communication skills, empathy and high service orientation.
  • Very good German language skills in spoken and written form, and good English language skills.
  • PC and MS Office knowledge.
  • Previous experience in flight booking or a travel agency.

We offer you:


  • Further training, advancement and development opportunities.
  • Aboveaverage remuneration.
  • Regular team events.
  • Requirements for working from home: stable internet connection with at least 16mbit and residence within a radius of approximately 100 km around Berlin.
We look forward to getting to know you

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