Jobs
>
Clearwater

    Health Insurance Call Center Representative - Clearwater, United States - Insurance Administrative Solutions, LLC

    Insurance Administrative Solutions, LLC
    Insurance Administrative Solutions, LLC Clearwater, United States

    16 hours ago

    Default job background
    Description
    About Insurance Administrative Solutions
    Insurance Administrative Solutions (IAS) is a third-party provider of comprehensive administrative solutions for our clients in the insurance industry.

    We offer a business process outsourcing solution that helps insurers optimize administrative workload, bolster their industry expertise, leverage emerging technologies, and streamline operations.

    With strong industry knowledge, we deliver value to our customers by providing compassionate customer service, efficient processing, and quality results.

    Here at IAS, we embrace the fact that great things are only accomplished by working as a team. We believe that all of our employees have valuable input no matter the level. Our highly collaborative team environment offers each of our employees a place where they can excel.

    Job Summary
    Examine, perform, research and make the decisions necessary to properly adjudicate telephone and written inquiries. Interpret contract benefits in accordance with specific claims processing guidelines. Communicate problems identified relevant to the claims processing system to the appropriate people. Receive, organize and make daily use of information regarding benefits, contract coverage, and policy decisions.

    Maintain external contacts with policyholders, providers of service, agents, attorneys and other carriers as well as internal contacts with peers, management, and other support areas with a positive and professional approach.

    Primary


    Responsibilities:
    Interpret contract benefits accurately to policyholder, agents, and providers with a positive and professional approach.

    Provide claim status to policyholders or providers with a positive and professional approach.

    Send out refund request letters and follow-up as necessary.

    Produce correspondence to customers.

    Answer calls as required by company policy in a helpful, professional, timely manner.

    Place outgoing calls as needed to provide or obtain information.

    Document (written/on-line) all calls while in progress.

    Transfer calls to employees in other departments as required to meet customer needs.


    Fully document policy file or imaging system with all related material so as to leave a clear and concise audit trail.

    Actively participate in cross training and group training sessions to maximize team efficiency and maintain or exceed service standards.

    Communicate openly with Supervisor, Team Lead and other team members to ensure accurate responses and avoid duplication of efforts.

    Primary Skills &


    Requirements:
    High School Diploma or GED equivalent

    Minimum of one (1) year related experience in a fast paced call center required.

    Experience in medical/insurance preferred.

    Experience with Medicare Supplement preferred.

    Must be local or residing in the nearby area.


    Schedule:
    Monday to Friday

    37 hour work week

    About Integrity
    Integrity

    is one of the nation's leading independent distributors of life, health and wealth insurance products. With a strong insurtech focus, we embrace a broad and innovative approach to serving agents and clients alike.

    Integrity


    is driven by a singular purpose: to help people protect their life, health and wealth so they can prepare for the good days ahead.

    Integrity

    offers you the opportunity to start a career in a family-like environment that is rewarding and cutting edge. Why? Because we put our people first At

    Integrity,

    you can start a new career path at company you'll love, and we'll love you back.

    We're proud of the work we do and the culture we've built, where we celebrate your hard work and support you daily.

    Joining us means being part of a hyper-growth company with tons of professional opportunities for you to accelerate your career.

    Integrity offers our people a competitive compensation package, including benefits that make work more fun and give you and your family peace of mind.

    Headquartered in Dallas, Texas,

    Integrity

    is committed to meeting Americans wherever they are — in person, over the phone or online.

    Integrity's

    employees support hundreds of thousands of independent agents who serve the needs of millions of clients nationwide. For more information, visit

    .

    Integrity, LLC is an Equal Opportunity employer.

    All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, national origin, disability, veteran status, or any other characteristic protected by federal, state, or local law.

    In addition, Integrity, LLC will provide reasonable accommodations for qualified individuals with disabilities.
    PandoLogic


    Category:

    Customer Service, Keywords:
    Call Center Representative, Location:Clearwater, FL-33764
  • Evara Health

    Call Center Representative

    4 days ago

    Evara Health Clearwater, United States

    Do you want to make a difference in the community? · Are you looking to further your career in healthcare? · Do you want to be part of a growing organization? · Evara Health has been serving the community for 40 years. We are a not-for-profit health care organization with 14+ ...

  • Luxury Bath Technologies

    Call Center Representative

    5 days ago

    Luxury Bath Technologies Clearwater, United States

    Job Description · Job DescriptionCall Center Representatives Wanted · *** ATTENTION: APPOINTMENT SETTERS *** · We are Luxury Bath of Central Florida, a company that has been serving the area for 30+ years Due to our expanding territory and major success, we need NEW team members ...

  • Evara Health

    Call Center Representative

    1 week ago

    Evara Health Clearwater, United States

    Job Description · Job DescriptionDo you want to make a difference in the community? · Are you looking to further your career in healthcare? · Do you want to be part of a growing organization? · Evara Health has been serving the community for 40 years. We are a not-for-profit h ...

  • BayFirst Financial Corp.

    Banking Call Center Representative

    3 weeks ago

    BayFirst Financial Corp. Clearwater, United States

    BayFirst National Bank is a full-service community bank and national SBA Lender founded in 1999 and headquartered in St. Petersburg, Florida. We are a true community bank, and our unique model is grounded in supporting the strength and heart of our communities: individuals, famil ...

  • Integrity Marketing Group

    Part Time Call Center Customer Service Representative

    9 hours ago

    Integrity Marketing Group Clearwater, United States Part time

    About Insurance Administrative Solutions · Insurance Administrative Solutions (IAS) is a third-party provider of comprehensive administrative solutions for our clients in the insurance industry. We offer a business process outsourcing solution that helps insurers optimize adminis ...

  • Luxury Bath Technologies

    Call Center Representative

    2 days ago

    Luxury Bath Technologies Tampa, United States

    S Wanted - - - ATTENTION: APPOINTMENT SETTERS - - - We are Luxury Bath of Central Florida, a company that has been serving the area for 30 years Due to our expanding territory and major success, we need NEW team members We're in search for candidat Call Center, Representative, Re ...

  • Adecco

    Call Center Representative

    1 week ago

    Adecco Tampa, United States

    Job Description · Job DescriptionAdecco is hiring immediately for Call Center Representative jobs with a local client in Tampa, FL. As a Call Center Representative, you are responsible for providing effective and timely front-line customer service support and issue resolution . A ...

  • Advanced Urology Institute LLC

    Part Time Bilingual Call Center Representative

    4 weeks ago

    Advanced Urology Institute LLC Clearwater, United States Part time

    Job Description · Job DescriptionDescription:This is a Part Time position · Advanced Urology Institute-Our mission is to advance patient-centered care. · AUI is currently seeking a motivated individual to grow with us in our Clearwater office. · Call Center Representative · GENER ...

  • AdventHealth

    Call Center Representative

    3 days ago

    AdventHealth Tampa, United States

    Answering phones in a timely and professional manner, scheduling appointments, obtain and input insurance information. PRINCIPAL DUTIES AND JOB RESPONSIBILITIES: - Communicates in a cordial, professional manner with patients via phone. - Transfers in Call Center, Representative, ...

  • Watermelon Swim

    Call Center Representative

    3 weeks ago

    Watermelon Swim Riverview, United States Full time

    Job Description · Job DescriptionWatermelon Swim's mission is to grow a community full of safer swimmers and reduce the risks while increasing confidence in and around water. · Watermelon Swim is seeking individuals who are personable, detail-oriented, goal driven and excellent c ...

  • Sulphur Springs YMCA

    Welcome Center Representative

    5 days ago

    Sulphur Springs YMCA Tampa, United States

    · Working in a team-oriented, high volume, fast-paced, member-centric environment, the Welcome Center Representative, under the director of the Membership Director (or assigned supervisor), is the first impression and sets the stage for an exceptional member and guest experience ...

  • Luxury Bath Technologies

    Call Center Representative

    5 days ago

    Luxury Bath Technologies Tampa, United States

    Job Description · Job DescriptionCall Center Representatives Wanted · *** ATTENTION: APPOINTMENT SETTERS *** · We are Luxury Bath of Central Florida, a company that has been serving the area for 30+ years Due to our expanding territory and major success, we need NEW team members ...

  • Evara Health

    Call Center Representative

    1 week ago

    Evara Health Clearwater, United States

    Do you want to make a difference in the community? · Are you looking to further your career in healthcare? · Do you want to be part of a growing organization? · Evara Health has been serving the community for 40 years. We are a not-for-profit health care organization with 14+ ...

  • AdventHealth

    Call Center Representative

    3 days ago

    AdventHealth Tampa, United States

    **GENERAL SUMMARY** **:** · Schedule patients with physicians via incoming and outbound calls with a focus on customer service. Provides operational support in delivery of patient care in a call setting environment. Responsible for answering phones in a timely and professional ma ...

  • Bath Planet - BCI Acrylic, Inc.

    Call Center Representative

    3 weeks ago

    Bath Planet - BCI Acrylic, Inc. Tampa, United States

    Deliver scripted pitch to the homeowners. Adjust scripted pitch to meet needs of specific homeowners. Handle homeowner's questions and objections. Obtain homeowners information including names and addresses phone numbers etc. Receive appointments ove Representative, Retail, Const ...

  • Dimmitt Chevrolet

    Call Center Representative

    1 week ago

    Dimmitt Chevrolet Clearwater, United States

    Job Description · Job Description 90% of all vehicle sales start with a customer phone call or a customer placing an online inquiry. We are looking for Reps. to answer these calls and reply to online inquiries to help start the customer's journey to a new vehicle purchase. · Due ...

  • AdventHealth

    Call Center Representative

    3 days ago

    AdventHealth Tampa, United States

    **All the benefits and perks you need for you and your family:** · - Benefits from Day One · - Paid Days Off from Day One · - Student Loan Repayment Program · - Career Development · - Whole Person Wellbeing Resources · - Mental Health Resources and Support · **Our promise to you: ...

  • Manpower Group Inc.

    Call Center Representative

    2 days ago

    Manpower Group Inc. Tampa, United States

    Hillsborough County - Supervisor of ElectionsHIGH Volume Call Center RepresentativeLocation: Tampa, FL - Falkenburg Rd.Pay: $17.00/hrSchedule: M-F, 8am-5pmThe ideal candidate will have a Customer Service background with a working knowledge of general office practices, Data Entry ...

  • The Tampa General Hospital Foundation Inc

    Service Response Center Representative

    3 weeks ago

    The Tampa General Hospital Foundation Inc Tampa, United States

    Job Summary · Under direct supervision of Manager, Service Response Center this position is responsible for answering calls from both internal and external customers and resolving issues within the scope of their duties. Representatives are expected to exhaust all avenues towards ...

  • Adecco US, Inc.

    Bilingual Call Center Representative

    1 week ago

    Adecco US, Inc. Tampa, United States

    Adecco is hiring immediately for Bilingual Call Center Representative jobs with a local client in Tampa, FL. As a Bilingual Call Center Representative, you will be responsible for providing effective and timely front-line customer service support and issue resolution. Apply now a ...