Jobs
>
Dallas

    Customer Success Manager - Dallas, United States - Wiliot

    Wiliot
    Wiliot Dallas, United States

    1 day ago

    Default job background
    Description
    Wiliot was founded by the team that invented one of the technologies at the heart of 5G.

    Their next vision was to develop an IoT sticker, a computing element that can power itself by harvesting radio frequency energy, bringing connectivity and intelligence to everyday products and packaging, things previously disconnect from the IoT.

    This revolutionary mixture of cloud and semiconductor technology is being used by some of the world's largest consumer, retail, food and pharmaceutical companies to change the way we make, distribute, sell, use and recycle products.

    Our investors include Softbank, Amazon, Alibaba, Verizon, NTT DoCoMo, Qualcomm and PepsiCo.


    We are growing fast and need people that want to be part of the journey, commercializing Sensing as a Service and enabling "Intelligence for Everyday Things".

    As a Customer Success Manager, you'll play a pivotal role with our customers. You will own the customer relationship ensuring that customers experience delight in all their interactions with our teams.

    You will oversee their success from initial deployment, delivery and onboarding, to continuously expanding the value they get from the technology, by deeply understanding their business problems and offering relevant solutions.

    Additionally, you will act as the voice of the customer in internal discussions with technical experts, product and solution teams, to ensure success all along the customer journey, while informing our development roadmap.


    Responsibilities:
    Participate in pre-sales activities to ensure a smooth onboarding transition of new customers
    Manage customer success and ensure customers realize the full value of the Wiliot technology
    Drive product adoption and ongoing use of Wiliot, while delivering and maintaining customer delight
    Evaluate and implement methods to generate revenue from Customer Success through up-sells and renewals
    Communicate enhancement opportunities & product feedback across engineering, product, sales & marketing
    Become an expert on the Wiliot enabled solutions, while keeping up with industry trends in a specific vertical (Food, Life Science, Retail and/or Logistics)
    Function as the voice of the customer and provide internal feedback on how Wiliot can better serve our customers.
    10-30% travel

    Requirements:

    3+ years of experience in Customer Success, Client Services, Solution Sales or related customer-facing position in the
    3+ years of experience in the IoT space (Internet of Things), or other technology space operating across physical, digital and cloud boundaries
    Experience with Radio technologies (Bluetooth a plus)

    Familiarity with specific industry segments and their challenges:
    Food, Life Science, Retail or Logistics
    Experience working with remote teams
    Ability to be flexible and agile in responding to evolving business priorities and dealing with ambiguity
    Ability to collaborate across the organization and with external stakeholders
    Demonstrated desire for continuous learning and improvement
    Enthusiastic and creative attitude with the ability to inspire others
    Excellent communication and presentation skills

    #J-18808-Ljbffr
  • HireNetworks

    Client Success Manager

    20 hours ago

    HireNetworks Dallas, United States

    Client Success Manager - Dallas TX · We are seeking an experienced Client Success Manager for our client based in Deep Ellum/Old East Dallas. This is a direct-hire position based on-site with some local travel. The target salary is $70K with room based on experience and offers a ...

  • Likewize

    Client Success Manager

    5 days ago

    Likewize Dallas, United States

    Job Description: · Likewize is searching for a Client Success Manager to join our team at our global Headquarters in Southlake, TX. · Likewize Support provides knowledge solutions and technical support for a range of world class brands, from banks & cell phone networks to retai ...

  • Catapult Health

    Client Success Manager

    5 days ago

    Catapult Health Dallas, United States

    Overview:: · Client Success Manager · Location: Dallas, TX (Hybrid work location Dallas / Remote) · The Client Success Manager is responsible for construction and execution of client specific strategic plans for their assigned book of business. In this critical role, you have ...

  • Steer Health

    Customer Success Manager

    15 hours ago

    Steer Health Dallas, United States

    Steer Health transforms healthcare with the industry's most widely adopted Al-fueled patient experience and growth. · At Steer Health, we're creating next-generation consumer engagement experiences with solutions spanning care communication, patient engagement, scheduling, smart ...

  • Take Command

    Customer Success Manager

    1 week ago

    Take Command Dallas, United States

    About Take Command · Take Command is a start-up on a mission to improve the healthcare system, starting with health insurance. Pragmatically speaking, we help employers reimburse employees for individual insurance instead of offering a traditional one-size-fits-all group plan. W ...

  • Steer Health Inc

    Customer Success Manager

    1 day ago

    Steer Health Inc Dallas, United States

    Steer Health transforms healthcare with the industry's most widely adopted Al-fueled patient experience and growth. · At Steer Health, we're creating next-generation consumer engagement experiences with solutions spanning care communication, patient engagement, scheduling, smart ...

  • Avetta

    Client Success Manager

    1 week ago

    Avetta Dallas, TX, United States

    SUMMARY: · As a member of the Avetta Client Success team, you will be both a relentless advocate for your customers and an engaging representative from our company to the customer. You will measure your impact through retention, expansion, and overall client health, but your dail ...

  • ZIMPERIUM

    Customer Success Manager

    1 day ago

    ZIMPERIUM Dallas, United States

    Zimperium is an industry leader in enterprise mobile security, being the first and only company to provide a complete mobile threat defense system that offers real-time, on device world-class protection against both known and unknown next generation of advanced mobile cyberattack ...

  • Steer Health

    Customer Success Manager

    6 days ago

    Steer Health Dallas, United States

    Steer Health transforms healthcare with the industry's most widely adopted Al-fueled patient experience and growth. · At Steer Health, we're creating next-generation consumer engagement experiences with solutions spanning care communication, patient engagement, scheduling, smart ...

  • HireNetworks

    Customer Success Manager

    1 week ago

    HireNetworks Dallas, United States

    We are seeking an experienced Client Success Manager for our client based in Old East Dallas. This is a direct-hire position based on-site with some local travel. The target salary is $65k - $75k with room based on experience and offers a very family/pet friendly atmosphere and b ...

  • AppFolio

    Customer Success Manager

    1 day ago

    AppFolio Dallas, United States

    · Hi, We're AppFolio · We're innovators, changemakers, and collaborators. We're more than just a software company – we're pioneers in cloud and AI who deliver magical experiences that make our customers' lives easier. We're revolutionizing how people do business in the real est ...

  • Money Fit by DRS

    Customer Success Manager

    1 day ago

    Money Fit by DRS Dallas, United States

    Schedule : Full-time, 5 days a week, Monday to Friday, 9:00 am - 6:00 pm · Location: · Must be located in Dallas within commuting distance to our office · Company Overview: · Craftable is a restaurant management platform founded in 2015 by Silicon Valley tech experts partnered w ...

  • Burroughs

    Customer Success Manager

    6 days ago

    Burroughs Dallas, United States

    · Customer Success Manager · Position Summary · The Customer Success Manager (CSM) works with existing customers to ensure customers realize value from their maintenance and support services and/or subscriptions. They are responsible for the post-sale lifecycle of the customer ...

  • Steer Health

    Customer Success Manager

    1 day ago

    Steer Health Dallas, United States

    Job Description · Job DescriptionSteer Health transforms healthcare with the industry's most widely adopted Al-fueled patient experience and growth. · At Steer Health, we're creating next-generation consumer engagement experiences with solutions spanning care communication, patie ...

  • Jobtread

    Customer Success Manager

    6 days ago

    Jobtread Dallas, United States

    Full Time, On Location · | · Dallas, TX · | · Base Salary + Bonus · JobTread is seeking dedicated individuals to join our growing Customer Success Team as a Customer Success Manager. This position is responsible for building a positive, supportive relationship with our growin ...

  • MongoDB

    Manager, Customer Success

    1 day ago

    MongoDB Dallas, United States

    The worldwide data management software market is massive (According to IDC, the data management software market is forecast to be $94 billion in 2023 growing to approximately $153 billion in 2027, representing a 13% compound annual growth rate). At MongoDB we are transforming ind ...

  • Atica Global Inc

    Customer Success Manager

    1 day ago

    Atica Global Inc Dallas, United States

    Atica is the fastest-growing hotel revenue success solution provider in the USA. With clients across the USA & across major brands (Marriott, Hilton, IHG, Hyatt, Choice, Wyndham, Best Western, Sonesta, G6, etc.), Atica has proven expertise in working with hotels helping them grow ...

  • Southern Methodist University

    Customer Success Manager

    1 day ago

    Southern Methodist University Dallas, United States

    Salary Range: · Salary commensurate with experience and qualifications · About SMU · A nationally ranked private university located near the heart of Dallas, SMU is a distinguished center for global research and teaching. · SMU's more than 12,000 diverse, high-achieving stude ...

  • Danaher Corporation

    Customer Success Manager

    1 day ago

    Danaher Corporation Dallas, United States

    Danaher Corporation · Customer Success Manager - Clinical Laboratory (REMOTE - South Central states) · in · Dallas , · Texas · Wondering what's within Beckman Coulter Diagnostics? Take a closer look. · At first glance, you'll see that for more than 80 years we've been dedica ...

  • HireNetworks

    Customer Success Manager

    1 week ago

    HireNetworks Dallas, United States

    We are seeking an experienced Client Success Manager for our client based in Old East Dallas. This is a direct-hire position based on-site with some local travel. The target salary is $65k - $75k with room based on experience and offers a very family/pet friendly atmosphere and b ...