Ramp Agent - Philadelphia, United States - Southwest Airlines

Southwest Airlines

Verified Company

Philadelphia, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

Department:
Ground Operations

Our Company Promise

We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines.

Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer.

Pay & Benefits**:

Pay of $19.45 to $19.45 per hour*, with the opportunity for future increase per applicable collective bargaining agreement wage scale.

Opportunities for overtime and shift premiums.

Benefits you'll love:

Fly for free, as a privilege, on any open seat on all Southwest flights (your eligible dependents too)

Up to a 9.3% 401(k) Company match, dollar for dollar, of your eligible pay, per paycheck**Potential for annual ProfitSharing contribution toward retirement - when Southwest profits, you profit**Job Summary

The People of Southwest Airlines come together to deliver on our Purpose, which is to connect People to what's important in their lives through friendly, reliable, and low-cost air travel.

Our Ramp Agents work in the outdoor elements to direct planes on the ground, handle cargo/baggage, and ensure our ground o perations run smoothly.

Ramp Agents are problem-solvers who enjoy working in a fast-paced environment and collaboratively with other Ground Operations Teams to meet flight departure timelines.

Check out what a day on the ramp is like:
DayOnTheRamp

Additional details:

A union-based role that includes working assigned shifts based on seniority. Shifts can include early mornings, late evenings, weekends, and holidays.

U.S. citizenship or current authorization to work in the U.S. required and no current or future work authorization sponsorship available.

Southwest Airlines is an Equal Opportunity Employer.

We continue to look for opportunities to reflect the communities we serve, and welcome applicants with diverse thoughts, backgrounds, and experiences.

Responsibilities:

Provide friendly service to and maintains positive relationships with all internal and external Customers
Work in a cooperative spirit to ensure the success of our Company
Responsible for providing legendary Customer service to people desiring to travel, use cargo or baggage service by servicing aircraft at ramps and terminals
Load, unload, service, guide, and direct Company Aircraft
Receive and record Customer baggage, air freight, mail and company materials as required

Handle all aspects of loading, stowing and unloading baggage, cargo airmail, air freight, ballast and company materials according to a predetermined plan received either electronically or manually from an Operations Agent.

Submits, either electronically or manually, a Cargo Bin Loading Slip (CBLS) to an Operations Agent
Pick up, deliver, and transport cargo and baggage to and from aircraft and prepares records in connection with these responsibilities
Warehouses, weighs, stacks, picks up and delivers air cargo, checks air cargo handled against accompanying forms to identify any mishandling or discrepancies and corrects routine errors
Safeguards Customers' baggage, air cargo, air mail, and COMAT from weather, loss, theft, damage and/or destruction
Use jetway stairs frequently to carry items checked at the gate to the aircraft bin
Review cargo forms for accuracy and corrects forms as necessary
Perform interior aircraft cabin cleaning by hand, including sweeping upholstery, cleans windows, galleys and disposal containers in accordance with applicable paperwork
Clean and service lavatories, operate lavatory carts and dispose of contents in accordance with established procedures

May perform duties of a Provisioning Agent, including stocking aircraft cabin interiors for flights with equipment and supplies such as literature, disposal, and refuse containers and commissary items in accordance with applicable paperwork.

Maintains an inventory of such items and supplies
Transport cabin and cleaning equipment between aircraft storage area
Operate and/or drive motorized equipment, such as belt loaders, air start units, lift trucks, push back tugs, bag cart, lavatory cart and de-icers
Manually pushes and pulls push carts and containers
Work in the vicinity of and between passenger terminals, hangars and airfreight facilities, both indoors and outdoors
May be exposed to a wide variety of weather condition, jet and machinery noises, fumes, dirt and dust for extended periods of time
Completes forms and paperwork connected with work assignments according to established procedures, and enters such information in to the Company's information system as required
Duties vary by size and organization of station.
Provide friendly service to all Co-workers and Customers. Has routine contact with people outside of the Company such as delivery agents, shippers, etc.
Must be able to