Guest Services Rep Full - Pittsburgh - Extended Stay

    Extended Stay
    Extended Stay Pittsburgh

    4 days ago

    Description

    As a valued member of our team at Extended Stay, you will play a crucial role in providing exceptional guest services. Your responsibilities will include assisting guests and responding to their requests with diligence and follow-through.

    Key Responsibilities

    • CHECK GUESTS IN AND OUT: Ensure seamless check-in and check-out experiences for our guests.
    • PURCHASE PAYMENTS PROCESSING: Process reservations, payments, and maintain accurate financial records.

    Maintain the front desk, lobby, and common areas to meet company standards. Sell the value of ESA by converting inquiries into reservations and occupied rooms. Handle collection efforts for all in-house balances effectively.


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