- To greet customers, respond to customer questions/requests/complaints and explain store policies in a courteous manner.
- To make recommendations regarding the hiring, firing, discipline, promotion, and evaluation of all grocery department personnel.
- To orient/train all new grocery department employees and retrain employees when necessary.
- To develop a weekly labor schedule in a timely basis, for all grocery department employees for approval by the store manager.
- To implement the weekly display plan for end-aisle merchandising and ad promotion.
- To supervise/order all grocery products and supplies to minimize out-of-stocks while maintaining the desired grocery inventory turns.
- To supervise/perform preparation of the backroom for receipt of merchandise, checking of the load for shortage/overage, sorting of cases according to aisle or pallet for stocking, stocking of merchandise on shelf, building of displays, storage of back stock.
- To supervise/perform cleaning of store floors, check lanes, carts, restrooms, parking lot and shelves, and safe use of cleaning equipment and chemicals.
- To supervise/perform the loading of stocking carts/pallets, transportation of cases to the sales floor either on stocking carts or pallets, matching of the case strip to the shelf tag/stock, placement of merchandise in the designated shelf/display position/area, the "face/front" program for the front row of each display, the immediate pick up/removal of all broken containers, packing materials/boxes from the sales floor or customers' pathway.
- To supervise/perform the counting and recording of individual items of merchandise for inventory.
- To supervise/perform the manual price-marking/labeling of merchandise without a UPC code.
- To supervise the movement of damaged/unsalable and "returnable" products from shelves to the backroom, sorting of the materials into bins and the return of damage to the reclaim center.
- To supervise/perform the changing of signs, light bulbs, tags and price markers.
- Good interpersonal communications; models teamwork and STAR Customer Service
- Above and Beyond Customer Service
- High School Diploma or Equivalent
- Prior supervisory experience
- Prior grocery experience
- Work on tile or concrete for a maximum of 8 hours in duration.
- Move to supervise: the receiving of product, movement of product to the floor or storage area, opening/cutting of cases, inspect product quality, sorting of cases/merchandise, building of displays on the shelf and at end-aisles, the allocation of space in grocery categories, order merchandise and supplies, cleaning and maintenance, removal of trash/debris from the department, price-marking and signage throughout the store, approximate maximum yards.
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Lead II - Hobart, United States - HAC Retail
Description
Job Details
Homeland is looking for passionate individuals who are ready to be an Employee Owner and deliver incredible customer service. Do you have a passion for food, love providing top-level customer service, and enjoy working in a fast-paced environment? Apply here today
Oklahomans Feeding Oklahomans.
Grocery Manager
Primary Responsibilities
SUPERVISION RECEIVED: Grocery manager reports directly to the Store Manager
Qualifications
Specific tasks