Claims Management Service and Clerk - Ecru, MS, United States - Infinity Systems

Infinity Systems
Infinity Systems
Verified Company
Ecru, MS, United States

2 days ago

James Miller

Posted by:

James Miller

beBee Recruiter
Freelance
Description

Your Responsibilities

  • As a serviceoriented contact person, you will support service providers and clients with telephone inquiries and on other communication channels.
  • You will handle complaints, process them in the system, and ensure excellent customer service at all times.
  • In your role, you will act as an important interface between internal departments and external parties, ensuring smooth communication flow.
  • You will handle complaints from payment recipients.
  • You will review additional charges and check for any payment discrepancies and returns.
  • You will clarify, monitor, and supplement processes related to customer management.

Your Profile

  • Completed commercial training, preferably with experience in customer service or complaint handling.
  • Strong customer and service orientation and a service mentality.
  • Proficient in using a PC.
  • Good verbal and written communication skills.
  • Quality awareness, organizational skills, and communication skills.
  • Quick comprehension, solutionoriented and structured work approach.
  • Willingness to learn, reliability, and interest in digital processes.

We Offer
Learn more about DDG.

As an employee, we have a lot to offer you:


Easy Application:

If you would like to support us in maintaining our market position in the growing healthcare industry, please send us your meaningful application documents, including your salary expectations and earliest possible start date, to:
DDG GmbH
Nathalie Bednarz
Grabenstr. 102
45141 Essen
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