- Handling basic customer service inquiries and resolving issues or escalating them to the appropriate personnel.
- Keeping records of visitor and client interactions.
- Collaborating with other administrative staff to ensure smooth office operations.
- Assist walk-in customers with inquiries and orders for parts over the counter.
- Receive incoming orders and ensure accurate processing and shipment of outgoing orders; ensure timely delivery.
- Schedule all service requests from customers and confirm appointments.
- Coordinate with technicians to map and confirm schedules for the next day and prepare tickets.
- Assist field technicians during the day as needed, providing logistical support and coordination.
- Conduct follow-up calls to customers to ensure satisfaction and address any concerns.
- Assist with filing and administrative tasks as needed to support office operations.
- Answer phones - this position is first in line to answer phones during standard business hours of 8: 00-5:00 Qualifications
- Excellent interpersonal and communication skills to greet visitors and customers professionally and handle customer inquiries effectively.
- Ability to resolve issues promptly and escalate complex matters appropriately.
- Attention to detail and organizational skills to maintain accurate records.
- Ability to work collaboratively with administrative staff.
- Experience in handling incoming orders, processing shipments, and ensuring timely delivery.
- Proficiency in scheduling appointments and managing service requests from customers.
- Skilled in Microsoft Office Suite, Teams, and Outlook Email Skills
- Teamwork centric mindset with a collaborative attitude towards achieving department and company goals.
- Ability to prioritize tasks and meet deadlines in a fast-paced environment.
- Excellent interpersonal and communication skills.
- Attention to detail and organizational skills.
- Order processing and shipment management.
- Appointment scheduling and time management proficiency.
- Excellent problem-solving abilities.
- Logistical support and coordination capabilities. Work Conditions
- Climate controlled, office environment
- Repetitive hand and wrist motion, use of computers and internal office equipment Benefits
- Competitive salary
- Medical, dental, and vision insurance with multiple plan options
- Short- and Long-Term Disability
- Employer-paid Life Insurance with buy-up options
- Accident Care
- Hospital Indemnity
- 401(k) with Employer Match
- Generous Paid Time Off (PTO)
- Paid Holidays
- Team Member Recognition & Reward Programs Core Values
- Teamwork - we operate as a team and succeed together.
- Grit - we have the courage, strength, and character to persevere.
- Sincerity - we are transparent and trustworthy.
- Development - we strive for continuous improvement, both professionally and personally We are an (EOE) Equal Opportunity Employer
-
Dispatcher
10 hours ago
CWS / B&W Louisville, United States*Position is for OVERNIGHTS [M-F 10 PM to 6 AM, rotating Sundays 6 PM to 6 AM]* · Our dispatchers play a crucial role in coordinating the transportation of goods and ensuring efficient operations. Your responsibilities will include managing shipments and communicating with driver ...
-
Dispatcher
1 week ago
CWS / B&W Louisville, United States*Position is for OVERNIGHTS [M-F 10 PM to 6 AM, rotating Sundays 6 PM to 6 AM]* · Our dispatchers play a crucial role in coordinating the transportation of goods and ensuring efficient operations. Your responsibilities will include managing shipments and communicating with drive ...
-
Dispatcher
6 days ago
CWS Dedicated Louisville, United StatesJob Description · Job DescriptionOur dispatchers directly communicate with drivers to update our tracking systems. Dispatchers also have to verify locations of trailers as requested. The set starting pay is $17 - $19 an hour. The position reports to our office in Louisville, KY. ...
-
Dispatcher (male/female/diverse)
3 weeks ago
Stellar Enterprises Seneca Gardens, KY, United States Freelance**Dispatcher (m/f/d)**: Seneca Gardens, KY · Experience Level (Junior Level) · Experience · Commercial Professions (Other) · **Why Löwenstein Medical?**: · **Exploring new paths.** But never forgetting where we come from. For over 30 years, Löwenstein Medical has been developing ...
-
Dispatcher
5 days ago
Mister "P" Express, Inc Jeffersonville, United States[Role and Responsibilities]{calibri",sans-serif"=""} · Schedule and coordinates driver/truck destination, route, delivery time, ComData card, and ComChecks · Organized driver Outbound/Inbound window and calls · Verifies Bills of Ladings · Build loads in McLeod · Assist with HOS a ...
-
Dispatcher (male/female/diverse)
3 weeks ago
NovaWorks Bellewood, KY, United States Freelance**Dispatcher (m/f/d)**: Bellewood, KY · Experience Level (Junior Level) · Experience · Commercial Professions (Other) · **Why Löwenstein Medical?**: · **Taking new paths.** But never forgetting where we come from. For over 30 years, Löwenstein Medical has been developing and prod ...
-
Dispatch Supervisor
1 week ago
The Southern Baptist Theological Seminary Louisville, United StatesThe Dispatch Supervisor is a member of the Department of Campus Police and reports to the Assistant Chief of Operational Support. The Dispatch Supervisor manages the Campus Police Dispatch Center and includes management oversight of a team of approxi Supervisor, Dispatch, Police ...
-
Dispatch Supervisor
1 week ago
Southern Baptist Theological Seminary Louisville, United StatesJOB TYPE: Full-time · JOB SUMMARY: · The Dispatch Supervisor is a member of the Department of Campus Police and reports to the Assistant Chief of Operational Support. The Dispatch Supervisor manages the Campus Police Dispatch Center and includes management oversight of a team o ...
-
Service Dispatcher
2 weeks ago
GarageCo Intermediate LLC Louisville, KY, United States Full timeWe have an immediate need for a DISPATCHER in Louisville, KY. · Whether it's our hallmark garage door products, windows and gate systems or heavy-duty industrial doors, Cunningham has the access products of choice. Our location has a fully staffed showroom and customer service c ...
-
Transportation Dispatcher
2 weeks ago
LEGACY Supply Chain Services Louisville, United StatesJob Overview: · Legacy Supply Chain is currently seeking a Yard Operations Dispatcher to support our customer, GE Appliances, inside Appliance Park. The successful candidates will utilize company provided software and two-way radios to dispatch approximately 15 drivers per shift ...
-
Service Dispatcher
1 week ago
CWS / B&W Louisville, KY, United States Full timePosition is for OVERNIGHTS [M-F 10 PM to 6 AM, rotating Sundays 6 PM to 6 AM]* · Our dispatchers play a crucial role in coordinating the transportation of goods and ensuring efficient operations. Your responsibilities will include managing shipments and communicating with drivers ...
-
Dispatcher: Louisville, Kentucky
1 week ago
Tech 24 Louisville, United StatesDispatcher, Louisville KY · Contact Brad · The Dispatcher is the central hub of communication between the Customer and Technician. The position will require you to answer phone calls, and then communicate effectively with the necessary Technicians in response to the request. The ...
-
Public Safety Dispatcher
1 week ago
University of Louisville Louisville, United StatesDepartment: · Location: · Belknap Campus · Time Type: · Full time · Worker Type: · Regular · Job Req ID: · R104089 · Minimum Requirements: · High school diploma, keyboard skills essential. At the entry level, NO licenses or certifications are required; however, LINK/NCIC and Tele ...
-
Communications Dispatcher
1 week ago
City of New Albany New Albany, United States Part timeThe New Albany City Police Department is seeking Communications Dispatchers to respond to emergency and non-emergency calls for assistance and information. Dispatchers provide communication support services for the New Albany City Police and related emergency services for the Cit ...
-
Dispatcher (male/female/diverse)
3 weeks ago
Horizon Group Manor Creek, KY, United States Freelance**Dispatcher (m/f/d)**: Manor Creek, KY · Experience Level (Junior Level) · Experience · Commercial Professions (Other) · **Why Löwenstein Medical?**: · **Taking new paths.** But never forgetting where we come from. For over 30 years, Löwenstein Medical has been developing and pr ...
-
Dispatcher-Specialized Trucks
3 days ago
First Class Services, Inc. Jeffersonville, United StatesJob Description · Job DescriptionJob Description: · (First Class Services, Inc.): Currently looking for a high caliber & enthusiastic individual seeking interest as a Dispatcher. Candidate must have a strong work ethic. Candidate must be capable of operating at a high tempo, and ...
-
Gas Operations Dispatcher Trainee
2 weeks ago
PPL Corporation Louisville, United States Full timeCompany Summary Statement : · Louisville Gas and Electric Company and Kentucky Utilities Company, part of the PPL Corporation (NYSE: PPL) family of companies, are regulated utilities that serve more than 1.3 million customers and have consistently ranked among the best companies ...
-
ILS Relocation Louisville, United StatesJob DescriptionJob Description · ILS Relocation Services is a veteran-owned relocation company headquartered in Louisville, KY seeking a Logistics Coordinator/Dispatcher for Long Distance Moving Operations. Our success is attributed to our team's strong work ethic, high standards ...
-
Security Dispatch, 3:30p-12a
3 days ago
Norton Healthcare Louisville, United StatesResponsibilities · The Security Dispatcher is responsible for dispatch of facility Security response teams responding to Security needs. Provides centrally managed security enforcement radio and alarm transmission monitoring. Responsible for coordinating and monitoring emergency ...
-
Dispatcher (m/f/d) Siemens Mobility GmbH
3 weeks ago
Redwood Ventures Hurstbourne Acres, KY, United States FreelanceAIDe PersonalService - for over 30 years, the specialist for temporary staffing and recruitment. We are a successful owner-managed company for personnel services in the fields of AUTOMOTIVE, AVIATION, ELECTRICS, HEALTHCARE, HOSPITALITY, INDUSTRIES, LOGISTICS, and OFFICES. · For o ...
Dispatcher - Louisville, KY, United States - GarageCo Intermediate LLC
Description
:Come join our team and open the door to an amazing career at Cunningham Door and Window We have an immediate need for a DISPATCHER in Louisville, KY. The Cunningham Door and Window Family has been serving Kentucky since 1940. Whether it's our hallmark garage door products, windows and gate systems or heavy-duty industrial doors, Cunningham has the access products of choice. Our location has a fully staffed showroom and customer service center where you can be prepared to receive quality, craftsmanship and trust. We often wonder what The Cunningham Advantage is, what makes us different than our competitors and what has kept this company in business for 70+ years? The answer is simple, OUR AMAZING EMPLOYEES The employees of Cunningham Door and Window are the advantage that we have. Without each one of our employees giving their all every day, we could not do what we do. Thank you to our employees for being The Cunningham Advantage Summary
The Dispatcher at Cunningham Door and Window is the backbone of our operations, ensuring smooth office functioning and top-notch customer service.
With excellent interpersonal skills and a knack for organization, they greet visitors, handle inquiries, and maintain records meticulously.From processing orders to scheduling service requests and keeping our inventory in check, they're a vital link in our team.
The ideal candidate brings customer-facing experience, strong communication skills, and a proactive mindset to the table. Join us in delivering excellence every day. Duties * Greet visitors and customers in a professional and friendly manner.Requirements:
PId44825cebf