Administrative Assistant - New Brunswick, United States - Rutgers University

Mark Lane

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Mark Lane

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Description

Position Details:


  • Position Information
    Recruitment/Posting Title
  • Administrative Assistant
    Job Category
  • URA-AFT Administrative
    Department
  • SEBS-Continuing Prof Education
    Overview
  • An integral component of Rutgers, The State University of New Jersey and the School of Environmental and Biological Sciences (SEBS), the New Jersey Agricultural Experiment Station (NJAES) provides a diverse range of research, extension, and education programs that serve the people of New Jersey and the urban, suburban, and rural communities in which they live. Through Rutgers Cooperative Extension's (RCE) county offices, dedicated 4H agents, Extension Specialists, Family & Community Health Sciences educators, and Agriculture and Natural Resources agents work to serve New Jersey residents in every area of the state.

The NJAES
Office of Continuing Professional Education has become a nationwide leader in providing quality outreach and public service programs for adult learners through courses and workplace training.

We offer practical, high-value programs that enrich our participants with new skills, new careers and new opportunities.

By working closely with SEBS, NJAES and RCE, university faculty and staff, private industry and local, regional, and nationwide organizations, we have attracted a team of dedicated instructors who consistently exceed expectations with quality and customer service as the hallmarks of our programs.

We are dedicated to helping New Jersey residents and our society achieve a sustainable balance among the goals of human development, economic prosperity, and environmental quality.


Posting Summary

  • Rutgers, The State University of New Jersey is seeking a Administrative Assistant for the School of Environmental and Biological Sciences. This position reports to the Sr. Project Administrator at the NJAES Office of Continuing Professional Education, this position provides administrative program support to both the Registration and Marketing units.
Among the key duties of the position are the following:

  • Delivers high quality, value-added information and documentation to internal and external customers with professional, responsive service considered a top priority.
  • Prioritizes work in a high volume, timesensitive environment and resolves routine conflicts and issues.
  • Carries out routine tasks within established work parameters for the units, under general supervision with few direct instructions.
  • Carries out nonroutine tasks with review of work outputs by supervisor.
  • Completes work consistent with a broad understanding of the mission, vision, role, and goals of both the registration and marketing units and the Office of Continuing Professional Education as a whole; understands the tasks and responsibilities of the Administrative Assistant in the achievement of OCPE's goals.
  • Performs professional work that requires knowledge, understanding, and implementation of general administrative/office management best practices.

Position Status

  • Full Time
    Hours Per Week

Daily Work Shift

  • Day
    Work ArrangementFLSA*
  • Nonexempt
    Grade
  • 03
    Position Salary

Annual Minimum Salary

Annual Mid Range Salary

Annual Maximum Salary

Standard Hours

  • 37.50
    Union Description
  • URA-AFT Administrative
    Payroll Designation
  • PeopleSoft
    Benefits

Seniority Unit

Terms of Appointment

  • Staff 12 month
    Position Pension Eligibility


  • ABP

  • Qualifications
    Minimum Education and Experience
  • Requires a bachelor's degree from an accredited institution in a related field or an equivalent combination of education and/or experience that demonstrates knowledge and understanding of office administration.

Certifications/Licenses

  • Requires a valid driver's license and successful completion of the university's defensive driving program upon hiring.
  • Must successfully complete university's Defensive Driving Class within six months of hire.

Required Knowledge, Skills, and Abilities

  • Strong prioritization, time management, problem solving, coordination, and organizational skills required.
  • Succinct, articulate, clear, and effective communication verbally and in writing with an emphasis on spelling and accuracy.
  • Fast and effective proofreading skills.
  • Other skills required: basic math skills; strong attention to detail; punctuality; good judgement; ability to adapt to high pressure, fastpaced, challenging environment; flexibility to handle multiple tasks effectively with a positive attitude in the face of interruptions and changing priorities; and ability to respond quickly and with patience, tact, and professionalism to customer service inquiries and complaints reflecting a pursuit of highquality customer service as a priority in all situations.

Preferred Qualifications

  • Knowledge of Salesforce preferred.
  • Background in customer service, continuing education, and/or marke

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