Customer Service Clerk I - York, United States - The Walman Optical Company

The Walman Optical Company

Verified Company

York, United States

1 day ago

Posted by:

Mark Lane

beBee recruiter

Description

We are currently seeking a
Customer Service Clerk I for our fast-paced Optical Lab located in York, PA. This is an excellent opportunity to join our team

Job Summary

Perform a variety of customer service responsibilities such as: answering telephone inquiries, entering orders, eyewear frame tracing and order tray-up.

Position Responsibilities:

Receive phone orders from customers in a thorough and friendly manner.
Receive customer inquiries on order status, product availability and/or other customer needs and respond correctly and timely.
Eyewear frame tracing and order tray up.
Accurate and timely data entry.
Receive ordered product, check packing list/invoice for correct pricing and quantities and place in correct area.
Monitor and expedite back ordered products. Communicate delays in filling order to customer.
Receive and establish procedures for new products and file and organize product information.
Perform other duties as assigned.

Experience/Qualifications

High School Diploma, GED or equivalent, plus one year of relevant work experience
Good organizational and communication skills
Accurate Data entry
Ability to meet and maintain deadlines
Must be able to lift and/or move up to 25 pounds
Ophthalmic and/or Digital Vision Inc. (DVI) Systems Software experience a plus, not required

Benefits:

Competitive Salary
Medical Insurance
Dental Insurance
Life Insurance
LTD
PTO
401(k) with company match
The _
_Walman Optical Company__ is a successful and diversified business serving the ophthalmic community since 1915. We are a family of optical companies with a 100year history of excellent relationships built on enduring trust and added value.

Each of our businesses is guided by the same core principles and single vision:
to be the most trusted business partner in the industry. Our core values respect our employees' worth and contributions, emphasize teamwork and offer opportunities for personal and professional growth._

The Walman Optical Company is committed to providing Equal Employment Opportunity (EEO) to all employees and applicants. EEO/Affirmative Action Employer/Protected Veteran Status. The company grants reasonable accommodations to qualified disabled individuals in accordance with applicable law.