- Employee discounts
- Opportunity for advancement
- Training & development
- Wellness resources
- Create a positive customer experience.
- Respond to incoming inquiries from current customers and potential customers in a friendly manner with timeliness and accuracy.
- Communicate effectively with customers, vendors, technicians, sales staff and department personnel via telephone, email, and written correspondence to answer inquiries or to provide information.
- Maintain complete, accurate and updated information in the customer database.
- Perform administrative duties to assist with the overall efficiency of the operation.
- Promptly report any service issues to the appropriate leader to ensure customer satisfaction is maintained.
- Effectively manage conflict resolution with customers through clear communication, addressing all concerns, questions, or problems expediently.
- Perform to CCS I performance metrics.
- Perform other duties as assigned.
- Customer Service experience preferred, but not required.
- High School diploma or GED required.
- Strong ability to communicate clearly in a positive, nurturing manner.
- Basic computer skills required.
- Team player working in a team environment.
- Excellent customer service skills with the desire to exceed customer expectations. Must be highly organized with good attention to detail and follow through.
- Geographical knowledge of service area and/or map reading skills.
- Occasionally lift 5-10 pounds.
- Have good visual acuity and sufficient functioning to operate computer-aided call management hardware, software and communications equipment.
- Regularly spends long hours sitting and using office equipment and computers (80% of the time) in a cubicle office environment.
- Spends a majority of the evening and early mornings on the telephone interacting with customers and technicians.
- Ability to work extended hours, nights, or weekends.
- Maintain confidentially on all private, sensitive, and proprietary business issues and concerns.
- Willing to continue professional development through continued training.
- Willing to work normal business hours outside of normal evening work schedule, if needed.
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Bilingual Customer Service Representative
2 days ago
David rodriguez insurance agency Sarasota, United StatesPay: $53, $76,664.00 per year · **Benefits**: · - Dental insurance · - Flexible schedule · - Health insurance · - Paid time off · - Vision insurance · Shift: · - Evening shift · - Morning shift · Weekly day range: · - Monday to Friday · - Weekends as needed · Work setting: · - Ca ...
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Task Associate
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Ulta Beauty Sarasota, United States**Experience** a place of energy, passion, and excitement. A place where the joy of discovery and uncommon artistry blend to create exhilarating buying experiences-for true beauty enthusiasts. At Ulta Beauty, we're transforming the world one shade, one lash, one cut at a time. Be ...
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Entry Level Solar Advisor
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Solar Near Me Sarasota, United StatesJoin Our Bright Team as a Solar Sales Superstar · Are you ready to shine a spotlight on your sales career? Do you have the energy to power up your earnings? Look no further, because we're searching for a Solar Sales Advisor to light up our team with enthusiasm, green energy, and ...
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Cleaning staff
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Crimson Technologies North Sarasota, FL, United States FreelanceAre you a team player? Come join us in North Sarasota, FL · We are looking for a part-time or 450,00 EUR-basis cleaning staff (m/f/d) for our restaurant in Hof. · **_YOUR PROFILE:_** · - You have a strong sense of cleanliness · - You work quickly · - You are reliable · - You have ...
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Dock worker
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Redwood Ventures Pinecraft, FL, United States FreelanceWe are currently seeking skilled workers to join our team in Pinecraft, FL as production assistants. · Requirements: · - Previous experience in a technical field, production, or warehouse · - Reliable and precise work ethic · - Willingness to work in shifts · - Proficient in Germ ...
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Care assistant
1 day ago
BlueWave Ventures Bayshore Gardens, United StatesAre you ready to enrich the lives of our residents with your care and support? Come join us as a nursing assistant at our senior center St. Antonius in Dortmund-Huckarde. At Bayshore Gardens, we put people at the center - both our residents and our employees. We offer an attracti ...
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Assistant Manager
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Specialty Retailers Bradenton, United StatesAs an Assistant Store Manager, you work with your Store Manager to coach and develop the store team to deliver superb customer service to all customers and maintain your store to corporate standards. You are responsible for maintaining the operational standards and sales goals fo ...
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Shift Leader
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Mahana Fresh Restaurants Bradenton, United StatesOverview: · **Duties**: · - Oversee daily restaurant operations during designated shifts · - Manage food preparation, service, and quality control · - Supervise and support team members in their roles · - Conduct inventory control and ordering as needed · - Interview and train ne ...
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Carpet Cleaning Technician
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Oxi Fresh Carpet Cleaning Venice, United StatesJob Summary: · **Responsibilities**: · - Perform carpet cleaning services using appropriate equipment and cleaning solutions · - Inspect carpets for stains, damages, or other issues before cleaning · - Maintain van, equipment and product inventory. · - Ensure all environmental se ...
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Delivery Driver/sales Associate
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Wheelhouse Venice Venice, United States**Summary of Position**: · Wheelhouse Cannabis dispensary in Venice is looking for a part-time and full-time sales associate/delivery driver. · This is a hybrid role, an employee with this position is expected to perform tasks and fulfill duties traditionally belonging to 2 diffe ...
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Evening Hospitality Specialist
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Jimmy John's Sarasota, United StatesImmediate openings for early morning breakfast shifts OR evening closing shifts. Greet and thank every customer with a smile - you'll be making sandwiches, running the cash register and helping with inventory. This restaurant is located inside the SRQ Sarasota Airport, past the S ...
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Sandwich & Hospitality Specialist
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Jimmy John's Sarasota, FL, United States Full timeAveraging up to $18/hour or M O R E W I T H shared team T I P S Base wage $13/hour depending on experience A N D availability. Immediate openings for early morning breakfast shifts O R evening closing shifts. Do you have a great attitude and enjoy making customers smile? We are l ...
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CDL Shuttle Drivers
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Dolphin Transportation Sarasota, United StatesCharter Bus Drivers needed Sarasota County, Florida · Dolphin Transportation Specialists is looking for experienced CDL drivers who currently have a Passenger endorsement on their CDL, for Part-Time and Full-Time driving positions. We are looking for courteous, friendly team play ...
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Assistant Store Manager
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Cleaning staff
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Phoenix Industries South Venice, FL, United States FreelanceSouth Venice, FL - Die Niederberger Rhein-Main GmbH & Co. KG is looking for a Cleaning Staff (m/f/d) - Substitute / Mobile Cleaner in Mainz to start as soon as possible. As a cleaner, you will be responsible for cleaning various facilities in coordination with the site management ...
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E-Scooter Delivery Driver
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Certified Nursing Assistant
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CDL Shuttle Drivers
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Dolphin Transportation Sarasota, United StatesJob Description · Job DescriptionCharter Bus Drivers needed Sarasota County, Florida · Dolphin Transportation Specialists is looking for experienced CDL drivers who currently have a Passenger endorsement on their CDL, for Part-Time and Full-Time driving positions. We are looking ...
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Siesta Beach Program Assistant
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Sarasota County Sarasota, United StatesDepartment: · Parks Recreation & Natural ResourcesStart Here. Grow Here. Stay Here. · Siesta Key Beach has been nominated as the #1 beach in Florida, time and time again. How do we continue to rank at the top? Our amazing Parks, Recreation, and Natural Resources team. While the ...
HVAC Call Taker Morning Shift - Sarasota, United States - Good Life Brands, LLC
Description
Job Description
Job DescriptionBenefits:Schedule:
M-F, 6am - 3 pm
Position Summary:
To assist in achievement of the companys strategic objective and annual goals through the delivery of exceptional service and support reflective of Good Life Brands (the Company) vision, mission, purpose, and values.
Client Care RepresentativeResponsibilities: