Trainer, Learning and Development Manager - New York, United States - Creative Solutions Human Resources Services, Inc.

Description

Reporting to the Director, Organizational Development, the
Trainer, Learning and Development Manager is responsible for the quality training of staff.

They will oversee training functions and processes.

This position has three key organizational responsibilities:
Collaborate with the Director, Organizational Development to understand, prioritize, and address key training needs. Facilitate training that prepares staff to meet governmental and organizational compliance standards. This will include an emphasis on CPR and Crisis Prevention Institute's (CPI) Nonviolent Crisis Intervention de-escalation training. This position will also be responsible for performing administrative duties for the Human Resources department.


Essential Duties:

• Become a certified Crisis Prevention Institute (CPI) Nonviolent Crisis Intervention instructor
• Attend training to become certified trainer in other necessary areas as identified collaboratively (e.g., CPR), facilitate training in the area(s)
• Maintain certification(s) in good standing
• Facilitate biweekly CPI and CPR training
• Facilitate biweekly onboarding training
• In collaboration with staff in other Departments, support setup, management, and ongoing management of the organization's Learning Management System (LMS), Relias
• Record and maintain data as needed on training outcomes, attendance, and longterm learning and behavioral change metrics
• Provide ongoing administrative support for the Human Resources department
• Perform additional duties as assigned

Minimum Qualifications

• Bachelor's Degree or equivalent experience
• Three years of inperson training experience
• Two years of working in virtual training environments
• Prior experience with Learning Management Systems required
• Must have demonstrated problem solving skills
• Must have exemplary communication skills both verbal and written
• Excellent public speaking skills
• Dynamic facilitation and presentation skills
• Experience delivering high quality, impactful training in a highvolume setting
• Must have Microsoft office suite experience with strong Word, Power Point, and Excel skills and experience with Office 365 and SharePoint
• Experience teaching CPR and Deescalation training highly preferred
• Experience with Human Resources Information Systems (HRIS) and related reporting highly preferred
• Train the trainer experience preferred
• Familiarity with direct service work with complex populations preferred

This is a field position with time divided between onboarding and curriculum training. The

The Human Resources department works a hybrid schedule;
however, t
he Trainer, Learning and Development role was created to directly support the field training needs and is a fully onsite position. The Trainer, Learning and Development will work onsite four days a week facilitating training, and one day a week from the client administrative offices or remote working, based on the needs of the organization.

The client reserves the right to change work schedule assignments consistent with the needs of the organization.


Pay:
$67,600.00 per year


Benefits:

• 401(k)
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift

Application Question(s):

• Experience working in virtual and/ or inperson training environments?

Experience:

Microsoft Powerpoint: 3 years (required)
Microsoft Excel: 3 years (required)

Work Location:
Hybrid remote in New York, NY 10018