Key Account Manager:in - Westcreek, United States - Velocity Solutions

Velocity Solutions
Velocity Solutions
Verified Company
Westcreek, United States

2 days ago

Savannah Johnson

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Savannah Johnson

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Description
About the Company
At Westcreek, we connect people anytime, anywhere.

We started as an IT service provider for SMS messaging and have since evolved into an omnichannel provider for WhatsApp, SMS, Facebook Messenger, and more.


We are experts in mobile communication:

we create messaging strategies for our clients and integrate messenger channels directly into their existing systems and processes using our technology.

We are responsible for the technical delivery of messages. Our clients value our personalized consulting and fast, responsive service.

> We help with digitalization:
we enable companies to offer customer service via WhatsApp or send appointment reminders and TANs via SMS.
> We make life easier:

we allow for meter readings to be submitted via WhatsApp or convert SMS to voice for those who cannot read.

> We are data wizards:
we can turn a WhatsApp message into an email and vice versa.
> We are flexible:

our clients come from various industries such as health insurance, energy providers, banks, large retailers, and even federal agencies.


As a (Key) Account Manager in Customer Solution Management (m/f/d) at Westcreek, you will be the key link between our clients and their end-users.

You will design, implement, and optimize tailored omnichannel communication solutions. Through your work, you will help companies digitize and improve their customer service and communication processes, enabling smooth and effective customer service on
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