Scheduling Coordinator - Allentown, United States - Quality Health Care, Inc.
Quality Health Care, Inc.
Allentown, United States
Verified Company
3 weeks ago
Description
Exciting and Committed Home Care Agency is seeking a Bilingual Spanish speaking Caregiver Staff Scheduler for our office in Allentown, PA.
Join our leadership development program and make a career here
Amazing office, meaningful work, great benefits
Benefits:
- Vision insurance
- Dental insurance
- Health insurance
- Life insurance
- 401(k)
- 401(k)
- Hybrid schedule
- Opportunities for advancement
- Paid sick time
- Paid time off
- Paid holidays
Requirements:
- Must speak fluent English and Spanish
- Experience in Home Care or similar
- Experience in supporting highvolume calls, recruitment, and scheduling
- Must have exceptional administrative and customer service skills
- Must be detailoriented, proactive and selfmotivated
- Willingness to learn new skills and take on additional projects
- Selfstarter with the ability to work independently
- Must be tech savvy such as Microsoft Office and Scheduling Platforms
Responsibilities:
- Manages phone calls in a supportive manner
- Scheduling for staff and caregivers
- Assist with the required compliance items of caregivers
- Maintains patient confidentiality and privacy with dignity and respect
- Assisting the office team and clients as needed
- Efficiency in working alongside Field Service Coordinator and Marketer to best understand case to case patient needs for scheduling qualified caregivers
Schedule:
- 8 hour shift
- Monday to Friday (8am4:30pm)
- No weekends
Pay:
$ $20.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k)
- Dental insurance
- Employee assistance program
- Health insurance
- Life insurance
- Paid time off
- Professional development assistance
- Vision insurance
Schedule:
- Monday to Friday
- No weekends
Education:
- High school or equivalent (required)
Experience:
- Customer service: 1 year (required)
- Staffing shifts: 1 year (required)
- Home care: 1 year (preferred)
Language:
- Spanish (required)
Ability to Relocate:
- Allentown, PA: Relocate before starting work (required)
Work Location:
In person
