Cosmetics Counter Manager - Queens, United States - International Shoppes, LLC

International Shoppes, LLC

Verified Company

Queens, United States

3 days ago

Posted by:

Mark Lane

beBee recruiter

Description

INTERNATIONAL SHOPPES, a High End Luxury Retail company with store locations in several international airports including John F Kennedy (JFK) International Airport, is looking for a LEADER who excel in LEADERSHIP and top notch customer service

COUNTER MANAGER

Reports
To:
Vendors Account Coordinator and General Manager of International Shoppes

Job
Objective:

The Counter Manager assists in the management of their assigned counters throughout the JFK International Airport T1, T5 & T8.

This position is responsible for generating sales through customer service, staff coaching and development, and maintenance of counter merchandising standards and plan-o-grams, sales and data.

Responsibilities:

Act as a positive role model by demonstrating excellent customer service, utilizing product knowledge and related selling skills;
Address and resolve any customer inquiries or concerns and / or seek appropriate assistance from management or other staff as required;
Assist in providing proper counter coverage at all times based on business needs;
Determine and communicate individual and team sales goals and assist in holding Beauty Advisors accountable for results in accordance with the Company's business practices;
Analyze and review sales figures and develop strategies to improve performance;
Assist the Store Manager/General Manager in providing ongoing performance counseling to Beauty Advisors with effective and timely followup;
Facilitate training and development of Beauty Advisors to enhance job performance and personal growth;
Monitor and communicate product instock positions, ensuring that stock levels are at appropriate levels at all times;
Assist in the maintenance of min/max levels for all locations;
Communicate with management regarding assortment range and overall business trends;
Maximize sales through strategic merchandising and promotional presentation;
Ensure merchandise is neat, clean, and fully stocked;
Ensure that all signage and shelfedge pricing is clear and accurate;
Participate in the recruitment, selection, and training of beauty advisors if required;
Adhere to Company policies and follow procedures and instructions from store management;
Observe and maintain store loss prevention and security procedures and report any security breaches or issues;
Assist in any inventory counts as required;
Adhere to Company dress code and presentation standards, including wearing the Company or Brand uniform at all times.

Qualifications:

Minimum of 5 years retail experience with minimum 2 years Management experience.
Cosmetic related positions preferred;
Strong leadership skills and staff development experience;
Ability to coach and develop staff in areas of sales, service, merchandising;
Ability to balance activities that drive both short and longterm business results in a fastpaced environment;
Sense of urgency and ability to prioritize efforts to achieve objectives;
Relationshiporiented (internally and externally);
Confident, articulate, and energetic;
Flexibility to work various shifts

WE OFFER:

Full Time 40 hours/week

Benefits:
Medical, Discounted Dental, 401K

Merchandise Discounts

Paid time off and vacations

Great work environment

Great opportunity to work for and be trained by great brands.

Excellent Incentive Package
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