front desk receptionist - Progress Drive, Ste A Davenport, Iowa, United States
2 days ago

Job description
Front Desk & Medical Billing Specialist
Quad Cities Integrative Wellness & Quad Cities Ketamine Clinic
Davenport, IA
Full-Time or Part-Time (Growth Position)
About Us
Quad Cities Integrative Wellness and Quad Cities Ketamine & Wellness Clinic are expanding, mission-driven healthcare practices focused on research-based, non-pharmaceutical therapies. We specialize in innovative treatments that address root causes and promote long-term wellness.
As we grow and add new providers (Chiropractic, Psychiatric NP, Counseling, and additional integrative services), we are seeking a dependable, organized, and experienced Front Desk & Medical Billing Specialist to join our team.
This is not just a receptionist role. This position is essential to our clinic's operational success and patient experience.
Position Overview
This hybrid role combines front desk operations with insurance billing responsibilities. The ideal candidate is professional, detail-oriented, confident working with insurance, and comfortable managing multiple responsibilities in a fast-paced clinical setting.
You will be the first impression of our clinic and a key part of our revenue cycle process.
Primary Responsibilities
Front Desk Duties
- Greet patients warmly and professionally
- Answer phones and schedule appointments
- Verify insurance benefits prior to visits
- Collect co-pays, balances, and payments
- Maintain organized patient records in EHR
- Communicate clearly with providers and staff
- Maintain a clean, professional front office environment
Medical Billing Responsibilities
- Submit insurance claims accurately and timely
- Post insurance payments and patient payments
- Follow up on denied or unpaid claims
- Work accounts receivable (A/R)
- Verify and obtain prior authorizations when required
- Assist with provider credentialing documentation as needed
- Monitor billing accuracy and identify opportunities to improve collections
Qualifications
Required:
- 1–3+ years medical office experience
- Insurance verification and billing knowledge
- Experience with claim submission and payment posting
- Strong attention to detail
- Professional communication skills
- Ability to manage multiple priorities
Preferred:
- Experience in chiropractic, mental health, or integrative practice billing
- Familiarity with EHR systems
- Understanding of CPT/ICD-10 coding basics
- Credentialing familiarity
Compensation
- $16-$22/hour based on experience
- Opportunity for growth as clinic expands
- Paid Time Off (per company policy)
- Paid Holidays (per company policy)
This position has long-term growth potential as we continue expanding our services and provider team.
Who We're Looking For
We want someone who:
- Takes ownership of their role
- Is proactive rather than reactive
- Communicates clearly and confidently
- Maintains professionalism under pressure
- Understands that accuracy in billing directly impacts the success of the clinic
- Wants to grow with a forward-thinking healthcare practice
Schedule
- Monday–Friday
- Occasional Saturday rotation may be required
- WIll be required to get BLS certified (Company will pay)
- Full Time starting April 1st
To Apply
Please submit:
- Resume
- Brief description of your billing experience
- Why you believe you would be a strong fit for this role
Similar jobs
The Front Desk Receptionist interfaces with patients and families, physicians, vendors and staff. · Admit patients and process their paperwork. · ...
2 weeks ago
This Front Desk Receptionist role is primarily patient-facing and operations-focused. · ...
1 week ago
+We are currently looking to add a motivated and reliable team member to our growing detailing company · Front desk / receptionist duties · + Answering phone calls and assisting customers · + Managing appointments and basic transactions · +, <valid_job ...
2 weeks ago
TBK Bank Sports Complex is looking for part-time Front Desk Workers. This role offers an excellent opportunity to engage with our community, support daily operations, and contribute to a positive environment for all visitors and staff. If you enjoy providing exceptional customer ...
1 day ago
:TBK Bank Sports Complex is looking for part-time Front Desk Workers. This role offers an excellent opportunity to engage with our community, support daily operations, and contribute to a positive environment for all visitors and staff. If you enjoy providing exceptional customer ...
1 day ago
A busy outpatient PT OT and ST Therapy clinic is seeking a full-time receptionist. · Must have knowledge of Microsoft Office programs · Be organized and motivated along with strong customer service and communication skills · ...
1 month ago
We are seeking a highly motivated Front Desk Receptionist to join our busy practice. · The position supports daily operations through scheduling, communication, financial collections and maintaining smooth clinic flow while upholding clinic policies and values. · ...
3 weeks ago
Sunset View Pet Hospital is seeking a receptionist to add to our team. · ...
1 week ago
Evening Front Desk Receptionist/Medical Office Assistant
Only for registered members
We are hiring a part-time Evening Receptionist / Office Assistant to be the primary front desk coverage for our Moline office during evening clinic hours. · run the front desk during evening clinic hours with a focus on accuracy, consistency, confidentiality, and completing tasks ...
2 weeks ago
As a Receptionist, you will work at the front desk answering phones and doing clerical work. · ...
1 month ago
We are seeking a reliable and professional Front Desk Coordinator to serve as the first point of contact for clients and visitors while providing general administrative support to the team. · Answer and route incoming phone calls · Greet clients and visitors in a friendly, profes ...
1 week ago
The Receptionist greets and welcomes patients and visitors to the clinic demonstrating strong interpersonal skills and a professional demeanor. · They are responsible for managing front desk responsibilities including maintaining patient flow scheduling appointments appropriately ...
2 weeks ago
We are looking to hire a Clinic Receptionist. · Greet and welcome patients and visitors to the clinic. · Schedule appointments according to office guidelines. · ...
1 month ago
Receptionist - Memory Care - West Central Park Campus - Full Time
Only for registered members
The Receptionist greets and welcomes patients and visitors to the clinic demonstrating strong interpersonal skills · Knows understands incorporates and demonstrates the Trinity Health Mission Vision and Values in behaviors practices and decisions. · Performs patient check-in at ...
5 days ago
We are looking to hire a Clinic Receptionist. · The Receptionist greets and welcomes patients and visitors to the clinic, · demonstrating strong interpersonal skills and a professional demeanor. · ...
1 month ago
We are looking to hire a Clinic Receptionist who can greet and welcome patients and visitors to the clinic with strong interpersonal skills and a professional demeanor. · ...
1 week ago
This job is about being a receptionist at the front desk where you will answer phones and welcome visitors. The work involves doing clerical work as time allows to give a good impression. · ...
1 month ago
Welcome visitors and answer phones as part of this reception role. · Treat everyone with dignity and respect. · Treats everyone with dignity and respect · Answers phones promptly and takes messages for all employees · Receives visitors cordially and ensures all visitors sign in · ...
4 weeks ago
The Student Affairs Coordinator provides general administrative support to the division including Registrar Financial Planning Student Services Academic Support Recreation and Career Services. · Serve as front desk receptionist greeting assisting students faculty visitors. · Resp ...
1 week ago
The Student Affairs Coordinator is responsible for providing general administrative and program support for the Student Affairs division. The coordinator serves as the primary front desk receptionist, greets and assists students, faculty and visitors. · ...
3 days ago