- Provides prompt, efficient, and friendly customer service by exhibiting care, concern and patience in all customer interactions and treating customers as the most important people in the store.
- Smiles and greets customers in a friendly manner, whether the encounter takes place in the associate's designated department or elsewhere in the store.
- Genuinely thanks each customer and invites them back.
- Assists customers, for example, by: ? Escorting them to the products they're looking for (when possible) ? Securing products that are out of reach ? Loading or unloading heavy items ? Making note of and passing along customer suggestions or requests ? Performing other tasks in every way possible to enhance the shopping experience. ? Answers questions appropriately (and within legal limitations); demonstrates working knowledge of company customer service standards.
- Assists Pharmacy Manager/Head Pharmacist in coordinating workflow functions and workstations to ensure adequate pharmacy coverage and customer service levels; prioritizes workflow activities.
- Acts as pharmacy computer expert as well as primary trainer; monitors computer usage and efficiency for other pharmacy support staff; performs and follows defined workflow procedures as legally allowable; proficient with all workstations (within legal limits).
- Processes non-control drug orders, including check in.
- Has working knowledge of and helps with weekly entries in electronic pharmacy financial notebook as directed by Pharmacy Manager/Head Pharmacist; can utilize the economic reports and understand the general relationship of the numbers reported; aware of competitive pricing and completes pricing surveys; follows through with pricing/out-of-stock problems; participates in special marketing projects/in-store promotions.
- Serves as third party expert; trains, coordinates, and directs pharmacy staff in all aspects of third-party plan administration (including, but not limited to, review of new third-party information with pharmacy staff, maintenance of plan integrity, research of all bad debt (rejected claims), partial payment problems, and collection procedures), execution on OWS procedures.
- Advises store and/or pharmacy management of training needs of pharmacy clerks and pharmacy technicians.
- Uses training guides and other company produced training materials.
- Maintains strict adherence to company guidelines related to personal hygiene and Department Appearance Standards.
- Conduct store visits focused on potential pharmacy shrink issues.
- Conduct store visits focused on issues identified by Pharmacy Compliance
- Thorough knowledge of all pharmacy policies and procedures
- Adheres to all company policies, procedures, Safety and Sanitation regulations, and individual store guidelines.
- Reports to work when scheduled and on time.
- Protects associates and customers by removing potential hazards from the sales floor when possible or notifies appropriate personnel in a timely manner.
- Returns discarded non-pharmacy merchandise to its proper locations.
- Performs other duties as assigned by pharmacist, store management or PDM.
- Capable of participating in the District and Divisional Training Programs for new technicians and pharmacists.
- Participates in special projects and programs within the store, District, Division and Region.
- Performs monthly compliance audits.
- Helps to Recruits, trains, coach, and direct all pharmacy support personnel.
- Coordinates training for Pharmacy Interns (both graduate and undergraduate) as requested by Pharmacy Management.
- Educates Pharmacy Interns on the role of technicians in our pharmacy operation.
- Provides informal feedback on daily performance of pharmacy support personnel, as well as providing feedback to the Pharmacy Manager/Head Pharmacist for performance appraisals.
- Directs pharmacy support staff to provide customers with quality service; follows through, as legally allowable; sets service standards and serves as role model for store crew and all pharmacy personnel.
- Motivates the team on weekly goals and assist pharmacist with meeting these goals.
- Must meet all state laws and regulations.
- Minimum of 3-5 years of full-time experience or equivalent in the pharmacy as a certified pharmacy technician
- Ability to travel within required division area
- The ability to read, understand and interpret technical written data.
- Nationally Certified; PTCB.
- Successfully pass the technician specialist examination.
- Certified Immunizer.
- Must be able to work in a pharmacy with a high volume of prescription activity.
- Must maintain continuing education requirements for technician certification.
- Ability to do simple addition, subtraction, copying figures, counting, and recording.
- Possess the ability to understand and follow written, verbal or demonstrated instructions; write identifying information; request supplies orally or in writing.
- Visual requirements include clarity of vision at a distance of more than 20 inches and less than 20 feet with color vision, depth perception and field of vision.
- Must be able to work shifts varying in length and time, including nights, weekends, and holidays.
-
Pharmacy Technician
4 weeks ago
US Military Treatment Facilities under DHA New Cumberland, United States**Duties**: · - Receives reviews, prepares and fills physician orders for prescriptions, bulk drug orders, compounding, bulk compounding, reconstitution, and preparing injectables for a full range of pharmaceuticals to include controlled drugs on the formulary. · - Determines typ ...
-
Pharmacy Technician
1 week ago
A-Line Staffing Solutions Portland, United StatesA-Line staffing is hiring a Pharmacy Technician - this position has career growth potential with full time / 40+ hours per week. · If interested in this Pharmacy Technician position APPLY NOW for IMMEDIATE consideration · Brittney Blackman | | text · Pharmacy Technician Summary ...
-
pharmacy technician
12 hours ago
BrightSpring Health Services Portland, United StatesOur Company · PharMerica · Overview · Join our PharMerica team PharMerica is aclosed-door pharmacywhere you can focus on fulfilling the pharmaceutical needs of our long-term care and senior living clients. We offer a non-retail pharmacyenvironment. Our organization is inhigh grow ...
-
pharmacy technician
1 day ago
BrightSpring Health Services Portland, United StatesOur Company · PharMerica · Overview · PharMerica is seeking a highly capable and motivated individual to join our team. PharMerica is a non-retail pharmacy that focuses on providing exceptional customer service and meeting the pharmacy needs for hospitals, rehabilitation faciliti ...
-
pharmacy technician
1 day ago
PharMerica Portland, United StatesOur Company · PharMerica · Overview · PharMerica is seeking a highly capable and motivated individual to join our team. PharMerica is a non-retail pharmacy that focuses on providing exceptional customer service and meeting the pharmacy needs for hospitals, rehabilitation facil ...
-
Pharmacy Technician
3 weeks ago
Jackson Pharmacy Westbrook, United States· Jackson Pharmacy Professionals is the one of the nation's leading pharmacy-specific staffing and placement companies. We are partnering with a leading long term care pharmacy in the area that is hiring due to tremendous growth. This is a fast paced position and we are hiring A ...
-
iv pharmacy technician
1 day ago
PharMerica Portland, United StatesOur Company · PharMerica · Overview · PharMerica is seeking a highly capable and motivated individual to join our team. PharMerica is a non-retail pharmacy that focuses on providing exceptional customer service and meeting the pharmacy needs for hospitals, rehabilitation facil ...
-
iv pharmacy technician
1 day ago
BrightSpring Health Services Portland, United StatesOur Company · PharMerica · Overview · PharMerica is seeking a highly capable and motivated individual to join our team. PharMerica is a non-retail pharmacy that focuses on providing exceptional customer service and meeting the pharmacy needs for hospitals, rehabilitation faciliti ...
-
Pharmacy Technician I
1 week ago
Hannaford Supermarkets Portland, United StatesAddress: USA-ME-Portland-787 Riverside Street · Store Code: Store 08354 Pharmacists · Hannaford Supermarkets started out as a fresh produce vendor in Portland, Maine way back in 1883, and is still connected to those early roots as a local market. Hannaford actively seeks out fa ...
-
Pharmacy Technician I
1 week ago
Hannaford Supermarkets Portland, United StatesAddress: USA-ME-Portland-787 Riverside Street Store Code: Store 08354 Pharmacists · Hannaford Supermarkets started out as a fresh produce vendor in Portland, Maine way back in 1883, and is still connected to those early roots as a local market. Hannaford actively seeks out farme ...
-
Pharmacy Technician
1 week ago
A-Line Staffing Solutions Portland, United StatesA-Line Staffing is now hiring Pharmacy Technician in Portland ME The Pharmacy Technician would be working for a Fortune 500 company and has career growth potential. This would be full time / 40+ hours per week. · If you are interested in this Pharmacy Technician position, please ...
-
Pharmacy Technician
2 days ago
Healthcare Support Portland, United States ContractPharmacy Technician · HealthCare Support is actively seeking a Pharmacy Technician to fill an opening in Portland, Maine. · Daily Responsibilities for Pharmacy Technician: · Fills prescription items, as permitted by the State Board of Pharmacy, packaging medications for dispensin ...
-
Pharmacy Technician
1 week ago
HealthCare Support Portland, United StatesWe are aggressively seeking a Pharmacy Technician to join a large Healthcare organization. As we are nearing 2024, this organization is very busy, and they need YOUR help. · Take advantage of flexible hours, a competitive salary, and be a Pharmacy Technician with one of the fast ...
-
Pharmacy Technician
3 weeks ago
Covetrus Portland, United States*** This is an Onsite Position located at 127 Fore St, Portland, ME 04101 *** · Covetrus is a global animal-health technology and services company dedicated to empowering veterinary practice partners to drive improved health and financial outcomes. We're bringing together produc ...
-
Pharmacy Technician
3 weeks ago
New England Life Care Portland, United StatesNELC is one of the fastest growing home infusion therapy services companies in New England and is the region's only non-profit home infusion provider. NELC is a hospital collaborative serving more than 60 hospital systems in Maine, New Hampshire, and Massachusetts. NELC was creat ...
-
Pharmacy Technician
6 days ago
RPh on the Go Portland, United StatesJob Description · Job DescriptionMinimum 1+ years pharmacy experience required. · We are seeking a dedicated and detail-oriented Pharmacy Technician to join our team at a well-established long-term care facility in Portland, Maine. This full-time position is for the second shift, ...
-
Pharmacy Technician
1 week ago
RPh on the Go Portland, United States Full timeJob Description · Job DescriptionMinimum 1+ years pharmacy experience required. · Pre-Pack Pharmacy Technician (Contract to Hire) Portland, ME · We are seeking a licensed Pennsylvania Pharmacy Technician for an 8-week contract to hire opportunity in a mail order LTC pharmacy in P ...
-
pharmacy technician
3 weeks ago
PharMerica Portland, ME, United StatesPharMerica is a non-retail pharmacy that focuses on providing exceptional customer service and meeting the pharmacy needs for hospitals, rehabilitation facilities, long-term acute care centers, and other specialized care centers nationwide. · This position will provide the oppor ...
-
Pharmacy Technician
2 weeks ago
New England Life Care Portland, United StatesJob Description · Job DescriptionNELC is one of the fastest growing home infusion therapy services companies in New England and is the region's only non-profit home infusion provider. NELC is a hospital collaborative serving more than 60 hospital systems in Maine, New Hampshire, ...
-
Pharmacy Technician
3 weeks ago
FALMOUTH PHARMA LLC North Falmouth, United StatesJob Description · Job DescriptionWe are seeking a Pharmacy Technician to became a part of our team You will assist in the preparation of medications under the direction of a pharmacist. · Responsibilities: · Prepare medication and other healthcare products for patients · Measure ...
Licensed Pharmacy Technician - Portland, United States - Albertsons
Description
Provide prompt, efficient, and friendly customer service.Assist the pharmacist in all aspects of the operation of the pharmacy as well as supervision and training of pharmacy personnel to the extent legally permitted.
Conduct quarterly store visits/audits focused on proper third-party billing, compliance to pharmacy policy and procedure and specific state and federal regulations governing pharmacy practice.
Store visits will also include identifying non-compliance, coaching, and directing teams to proper procedures, and reporting back to Compliance and Operations.
Evaluators will complete an audit form, coach on the discrepancies identified and send audit score with details to Pharmacy Compliance and the Divisional Pharmacy Manager.
Inventory Management:
Maintains inventory control procedures; orders product from appropriate sources; assists with preparation of physical inventory; assists in pharmacy returns, regularly reviews pharmacy stock for recalled, outdated, and overstocked product.
Scheduling:
Assists with the development of a schedule for pharmacy support staff with input concerning seasonal variations, daily pharmacy demands, etc.
