Customer Support Advisor - Chicago - Screencastify

    Screencastify
    Screencastify Chicago

    1 day ago

    Description

    Screencastify seeks a Customer Support Advisor - Tier III to join their team as a senior individual contributor.

    Key Responsibilities:

    • Manage ticket queues and handle escalations.
    • Investigate complex issues related to browser behavior, Chrome extensions, licensing, permissions, and integrations.

  • Only for registered members Chicago, IL

    Screencastify is seeking a solutions-oriented Customer Support Advisor - Tier III to join our team as a senior individual contributor. · Bring 3-5+ years of experience in Customer or Technical Support within a SaaS environment. · ...

  • Only for registered members Chicago, IL Remote job

    We are hiring a Client Support Advisor to assist clients by providing guidance and delivering a smooth experience from start to finish. This fully remote role is ideal for someone who is organized and people-focused. · Communicate with clients to understand needs and preferences ...

  • Only for registered members Chicago

    Screencastify is an educational technology company seeking a Customer Support Advisor - Tier III to join their team. · ...

  • Only for registered members Chicago, Illinois, United States

    +Job summary · Screencastify is a leading educational technology company dedicated to improving communication and learning outcomes with video.We are seeking a solutions-oriented Customer Support Advisor - Tier III to join our team as a senior individual contributor. · +Responsib ...

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  • Only for registered members Chicago Full time

    We're hiring a Client Support Advisor to assist clients by providing guidance, coordinating details and delivering a smooth high-quality experience from start to finish. · ...

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    Screencastify is seeking a solutions-oriented Customer Support Advisor - Tier III to join our Squad. · We built the simplest and most reliable screen recorder in the world, · but that's only the beginning. Now our future is full of ambitious new goals, · features and products tha ...

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