Customer Support Advisor - Chicago, Illinois, United States

Only for registered members Chicago, Illinois, United States

1 day ago

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+Job summary
Screencastify is a leading educational technology company dedicated to improving communication and learning outcomes with video.

We are seeking a solutions-oriented Customer Support Advisor - Tier III to join our team as a senior individual contributor.

+Responsibilities
  • Manage a ticket queue, including complex cases and Tier I escalations.
  • Review, resolve, or guide escalated tickets with clear next steps.
+Benefits
  • Competitive Compensation. We take a data-driven approach to our compensation strategy so all employees are paid competitively and fairly.

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